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- Tasks: Lead a dynamic sales team and drive customer engagement through various channels.
- Company: Join a forward-thinking employer committed to diversity and inclusion.
- Benefits: Enjoy 31 days holiday, pension scheme, and opportunities for career breaks.
- Why this job: Make an impact in a competitive environment while earning commission.
- Qualifications: Experience in telephone-based sales and account management is essential.
- Other info: Great career growth potential in a supportive and innovative workplace.
The predicted salary is between 20500 - 24500 £ per year.
Location: Donnington - Telford - TF2 7NB
Salary: £24,570 per annum - plus commission
Working hours: Monday to Friday 9am – 5.30pm
Office Based.
We are looking to recruit an Inside Sales Account Manager to join our Inside Sales team at our Head Office in Telford. As an Inside Sales Account Manager your focus will be to work alongside the wider team, supporting our SMB - Business Development Managers. If you enjoy leading by example and motivating a sales function, you are competitive and target driven and pride yourself on getting the best from your team, then this could be your next career move!
Benefits:
- 31 days holiday, rising to 38, after longer service (inclusive of bank holidays)
- Pension & Life Assurance Scheme
- 2 fully paid community volunteering days each year
- Referral Scheme
- Opportunity for career break – after 3 years of service
As an Inside Sales Account Manager your responsibilities are:
- Build strong peer relationships with Field Sales colleagues (BDM, SBDM, and/or BDE) to deliver a consistent and strategic customer experience.
- Drive customer engagement through multiple communication channels including voice, email, and Microsoft Teams.
- Deliver exceptional service and account development planning to ensure retention and targeted growth.
- Be the remote account lead for customer queries, working collaboratively across departments to ensure timely resolutions.
The ideal Inside Sales Account Manager will have:
- Previous experience of telephone-based sales
- Previous experience in account management & sales environment.
- Reliable and determined in attitude, assesses own performance and strives to exceed.
- Enthusiastic about sales and able to maintain high standards and a positive attitude throughout the day.
- Target driven, self-motivated and hungry to exceed your KPIs and to earn commission.
As a diverse and forward-thinking employer, we embed the principles of equality, diversity and inclusion into everything we do. That includes our staff, customers, suppliers and our local community. We’re committed to the wellbeing of all our staff and to the sustainability of our environment.
With our core values of Excellence, Passion, Respect and Agility driving every decision, and a perfect blend of people, technology, and our corporate social responsibility strategy, we aim to deliver a great working day for our people and our customers. We strive for perfection in everything we do, and we really care for our customers. We believe in trust, respect and ethical behaviour, and we remain agile with our ability to anticipate, innovate and adapt to change.
Inside Sales Account Manager employer: Lyreco Switzerland AG
Contact Detail:
Lyreco Switzerland AG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inside Sales Account Manager
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or at networking events. Ask them about their experiences and any tips they might have for landing the Inside Sales Account Manager role.
✨Tip Number 2
Prepare for the interview by practising common sales scenarios. Think about how you would handle customer objections or drive engagement. We want you to showcase your skills and enthusiasm!
✨Tip Number 3
Follow up after your interview with a thank-you email. It’s a great way to express your appreciation and reiterate your interest in the position. Plus, it keeps you fresh in their minds!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Inside Sales Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Inside Sales Account Manager role. Highlight your previous experience in telephone-based sales and account management, as these are key for us. Use specific examples that showcase your achievements and how you’ve exceeded targets.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and our company. Mention how your skills align with our values of Excellence, Passion, Respect, and Agility. Keep it concise but impactful!
Showcase Your Communication Skills: As an Inside Sales Account Manager, communication is key. In your application, demonstrate your ability to engage customers through various channels. Whether it’s voice, email, or Teams, let us see how you can drive customer engagement effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at Lyreco Switzerland AG
✨Know Your Numbers
As an Inside Sales Account Manager, you'll be expected to hit targets. Brush up on your sales metrics and be ready to discuss how you've exceeded KPIs in the past. This shows you're not just about talk; you can back it up with results.
✨Understand the Company Culture
Familiarise yourself with the company's core values: Excellence, Passion, Respect, and Agility. During the interview, weave these values into your answers to demonstrate that you align with their ethos and can contribute positively to the team.
✨Prepare for Role-Specific Scenarios
Think of examples from your previous experience where you've successfully managed accounts or resolved customer queries. Be ready to share these stories, as they’ll highlight your problem-solving skills and ability to drive customer engagement.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the role and the team dynamics. This not only shows your interest but also gives you a chance to assess if the company is the right fit for you. For instance, ask about how the Inside Sales team collaborates with Field Sales colleagues.
