At a Glance
- Tasks: Lead a dynamic customer care team and ensure top-notch service for our clients.
- Company: Join Lyreco Group, a leader in customer service excellence.
- Benefits: Enjoy a supportive work environment with competitive pay and career growth.
- Other info: Work Monday to Friday, 9am–5:30pm, in a vibrant office setting.
- Why this job: Make a real difference by driving customer loyalty and satisfaction every day.
- Qualifications: Experience in customer service and strong leadership skills are essential.
The predicted salary is between 24000 - 30000 £ per year.
Lyreco Group in Telford Head Office is seeking a Customer Service Team Leader to guide the WISE customer care team and drive service excellence.
You will oversee day-to-day interactions, mentor a large team, and ensure high-quality support for customers.
Based on site, Monday to Friday, 9am–5:30pm, you will represent the voice of the customer, build trust with colleagues, and contribute to loyalty and satisfaction while managing a fast-paced workflow and a positive team culture.
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Customer Care Team Leader: Drive Loyalty & Service in Telford employer: Lyreco Group
Lyreco Group is an exceptional employer, offering a dynamic work environment in Telford where employees are encouraged to excel and grow. With a strong focus on career progression, competitive salaries, and a rewarding commission scheme, the company fosters a collaborative culture that values both individual contributions and team success. Join us to be part of a forward-thinking organisation that prioritises employee development and customer satisfaction.
