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- Tasks: Service washroom equipment and deliver excellent customer service across Leeds.
- Company: Join Lyreco, a global leader in workplace solutions.
- Benefits: 31 days holiday, pension scheme, and community volunteering days.
- Why this job: Be part of a supportive team and make a real impact every day.
- Qualifications: Full UK Driving Licence and strong interpersonal skills required.
- Other info: Opportunities for career growth in an inclusive and diverse environment.
The predicted salary is between 25000 - 35000 £ per year.
Service Area – Leeds and surrounding areas | Full-time | Permanent
Salary - £30,022.22 per annum | Permanent | Full-time 45 hrs pw (Mon–Fri)
Join Lyreco, a global leader in workplace solutions, as a Washroom Service Operative. As a Washroom Service Operative, you will be responsible for the servicing of various washroom equipment including feminine hygiene units, nappy waste systems, sharps units, air freshener systems and vending machines. Our Washroom Service Operatives are responsible for the delivery of our services/goods to customer sites in a timely, efficient, and courteous manner. Acting as ambassadors for our business, excellent customer service skills are required.
Benefits:
- 31 days holiday, rising to 38, after longer service (inclusive of bank holidays)
- Pension & Life Assurance Scheme
- 2 fully paid community volunteering days each year
- Referral Scheme
- Opportunity for career break – after 3 years of service
What you’ll do:
- Responsible for the removal and disposal of waste from the premises of production
- Ensure all paperwork for services/products delivered or returned goods are checked and signed off
- Perform daily vehicle checks prior to starting customer service visits
- Complete all service schedules allocated by Service Support Administrator
- Adhere to all H&S requirements, always including manual handling of goods, monitor working hours to ensure compliance with Working Time Directives (WTD) and Driving Time Directives (DTD)
What we’re looking for:
- Full UK Driving Licence (Essential)
- Ability to organise and plan their own workload
- This is a standalone role where you will be required to work under your own initiative.
- Demonstrates excellent interpersonal skills
- An ability to remain professional and diplomatic whilst dealing with customers.
- The successful candidate will be subjected to a DBS (Disclosure and Barring Service) check.
Why Lyreco?
- Work with a supportive, inclusive team.
- Be part of a global business that values sustainability and people.
- Opportunities to grow and make an impact every day.
Apply today and help us deliver excellence to our customers. As a diverse and forward-thinking employer, we embed the principles of equality, diversity, and inclusion into everything we do — with our people, customers, suppliers, and our local community. We’re committed to the wellbeing of all our colleagues, to the sustainability of our environment, and to creating an inclusive workplace where everyone can thrive. We welcome applications from candidates of all backgrounds and abilities, and we are happy to make reasonable adjustments throughout the recruitment process and within the workplace.
Washroom Services Operative in Leeds employer: Lyreco Group
Contact Detail:
Lyreco Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Washroom Services Operative in Leeds
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Lyreco. Understand their values and what they stand for. This will help you connect with the interviewer and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions and think about how your skills match the role of a Washroom Services Operative. Be ready to share examples of your customer service experience and how you handle challenges.
✨Tip Number 3
Dress the part! Even though this is a hands-on role, showing up looking professional can make a great first impression. It shows you take the opportunity seriously and respect the company's image.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in the interviewer's mind. Plus, it’s a nice touch that reflects your professionalism.
We think you need these skills to ace Washroom Services Operative in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Washroom Services Operative role. Highlight any relevant customer service experience and your ability to work independently, as these are key for us.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re the perfect fit for this role. Share specific examples of how you've demonstrated excellent interpersonal skills and your commitment to customer service.
Showcase Your Driving Experience: Since a full UK driving licence is essential, make sure to mention your driving experience clearly. If you have experience with vehicle checks or deliveries, let us know!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Lyreco Group
✨Know Your Role Inside Out
Before the interview, make sure you understand the responsibilities of a Washroom Services Operative. Familiarise yourself with the equipment you'll be servicing, like feminine hygiene units and nappy waste systems. This knowledge will show your enthusiasm and readiness for the role.
✨Show Off Your Customer Service Skills
Since this role involves interacting with customers, prepare examples of how you've provided excellent customer service in the past. Think about situations where you remained professional and diplomatic, even under pressure. This will demonstrate that you can represent the company well.
✨Be Ready to Discuss Safety Protocols
Safety is key in this job, so brush up on health and safety requirements related to waste disposal and manual handling. Be prepared to discuss how you would ensure compliance with these protocols during your daily tasks. This shows that you take safety seriously.
✨Plan Your Journey
Since you'll need a full UK driving licence, plan your route to the interview and allow extra time for any potential delays. Arriving on time not only shows your organisational skills but also sets a positive tone for the interview. Plus, it gives you a chance to relax before you start!
