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- Tasks: Support the sales team and drive customer engagement through various communication channels.
- Company: Join a diverse and forward-thinking employer committed to equality and inclusion.
- Benefits: Enjoy 31 days holiday, private medical insurance, and career break opportunities.
- Why this job: Be part of a dynamic team and make a real impact in sales.
- Qualifications: Experience in telephone-based sales and account management is essential.
- Other info: Competitive, target-driven environment with great career growth potential.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Position Inside Sales Collaborative Account ManagerLocation Donnington â Telford â TF2 7NBSalary ÂŁ24,570 per annum plus monthly commissionWorking Hours Monday to Friday 9am â 5.30pmRole Overview We are looking to recruit an Inside Sales Collaborative Account Manager to join our Inside Sales team at our Head Office in Telford. Your focus will be to work alongside the wider team, supporting our SMB Business Development Managers. If you enjoy leading by example, motivating a sales function, are competitive, targetâdriven and pride yourself on getting the best from your team, then this could be your next career move!Responsibilities Build strong peer relationships with Field Sales colleagues (BDM, SBDM, and/or BDE) to deliver a consistent and strategic customer experience.Drive customer engagement through multiple communication channels including voice, email, and Microsoft Teams.Deliver exceptional service and account development planning to ensure retention and targeted growth.Act as the remote account lead for customer queries, working collaboratively across departments to ensure timely resolutions.Qualifications Previous experience of telephoneâbased sales.Previous experience in account management & sales environment.Reliable and determined attitude, assessing own performance and striving to exceed.Enthusiastic about sales and maintaining high standards and a positive attitude throughout the day.Targetâdriven, selfâmotivated and eager to exceed KPIs and earn commission.Benefits 31 days holiday, rising to 38 after longer service (inclusive of bank holidays).Pension & Life Assurance Scheme.2 fully paid community volunteering days each year.Referral Scheme.Opportunity for career break after 3 years of service.Equality and Inclusion As a diverse and forwardâthinking employer, we embed the principles of equality, diversity and inclusion into everything we do. That includes our staff, customers, suppliers and our local community. We\âre committed to the wellbeing of all our staff and the sustainability of our environment.
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Inside Sales Collaborative Account Manager employer: Lyreco Group
Contact Detail:
Lyreco Group Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Inside Sales Collaborative Account Manager
â¨Tip Number 1
Network like a pro! Reach out to current employees at Lyreco Group on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
â¨Tip Number 2
Prepare for the interview by practising common sales scenarios. Think about how you'd handle customer objections or drive engagement. We want you to shine and show them you're the perfect fit for the Inside Sales team!
â¨Tip Number 3
Show off your enthusiasm! When you get that interview, let your passion for sales and account management come through. We love candidates who are excited about the role and ready to hit those targets.
â¨Tip Number 4
Donât forget to apply through our website! Itâs the best way to ensure your application gets seen by the right people. Plus, it shows youâre serious about joining the Lyreco family.
We think you need these skills to ace Inside Sales Collaborative Account Manager
Some tips for your application đŤĄ
Tailor Your CV: Make sure your CV is tailored to the Inside Sales Collaborative Account Manager role. Highlight your previous experience in telephone-based sales and account management, and donât forget to showcase your target-driven attitude!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why youâre the perfect fit for the role. Mention how you can build strong relationships with Field Sales colleagues and drive customer engagement.
Showcase Your Achievements: When detailing your experience, focus on your achievements. Use numbers and examples to demonstrate how youâve exceeded KPIs or contributed to team success in previous roles. We love seeing results!
Apply Through Our Website: Donât forget to apply through our website! Itâs the best way to ensure your application gets noticed. Plus, weâre excited to see what you bring to the table as part of our diverse and forward-thinking team!
How to prepare for a job interview at Lyreco Group
â¨Know Your Numbers
As an Inside Sales Collaborative Account Manager, you'll need to be target-driven. Brush up on your sales metrics and be ready to discuss how you've met or exceeded KPIs in the past. This shows you're not just about talk; you can back it up with results.
â¨Showcase Your Team Spirit
This role is all about collaboration. Be prepared to share examples of how you've worked effectively with others, especially in a sales environment. Highlight any experiences where youâve motivated a team or supported colleagues to achieve shared goals.
â¨Master the Communication Channels
Since you'll be engaging with customers through various channels like voice, email, and Microsoft Teams, practice articulating your thoughts clearly. You might even want to prepare a mock call or email scenario to demonstrate your communication skills during the interview.
â¨Emphasise Your Customer-Centric Approach
The job requires delivering exceptional service and account development. Think of specific instances where you've gone above and beyond for a customer. This will show that you understand the importance of customer retention and growth, which is key for this role.