At a Glance
- Tasks: Lead a dynamic customer service team to deliver top-notch support and satisfaction.
- Company: Join Lyreco Group, a leader in customer care with a strong focus on quality.
- Benefits: Enjoy a stable work schedule, competitive pay, and opportunities for team development.
- Other info: Office-based role with a supportive environment and growth potential.
- Why this job: Make a real difference by inspiring a team and enhancing customer experiences.
- Qualifications: Proven leadership skills and a passion for customer service excellence.
The predicted salary is between 30000 - 40000 £ per year.
Lyreco Group in Telford Head Office is seeking a Customer Service Team Leader to guide a large customer care team and deliver outstanding service quality. You will monitor daily activities, drive customer satisfaction and loyalty, motivate staff, and act as the voice of the customer to shape priorities in line with Lyreco’s standards and best practices.
The role is office based at the Telford Head Office, Monday to Friday, 9am–5:30pm, with a focus on developing the team and delivering a.
Customer Service Team Lead - Inspire a High-Volume Team employer: Lyreco Group
Lyreco Group is an exceptional employer, offering a dynamic work environment in Telford where employees are encouraged to excel and grow. With a strong focus on career progression, competitive salaries, and a rewarding commission scheme, the company fosters a collaborative culture that values both individual contributions and team success. Join us to be part of a forward-thinking organisation that prioritises employee development and customer satisfaction.
