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- Tasks: Lead a team of delivery drivers and ensure top-notch customer service.
- Company: Lyreco, the market leader in workplace solutions with a focus on diversity.
- Benefits: Enjoy 23 days holiday, pension, life assurance, and more perks.
- Why this job: Join a dynamic team and make a real impact in logistics.
- Qualifications: Must have C1 license, CPC, Tacho card, and strong communication skills.
- Other info: Great career growth opportunities in a supportive environment.
The predicted salary is between 30000 - 35000 £ per year.
Lyreco are the market leader in Workplace Solutions and specialise in providing workplace solutions to businesses globally, across a variety of sectors.
Responsibilities:
- Support the RDC Manager to manage a team of Delivery Drivers, providing relief cover for holidays, sickness and training when needed.
- Load and unload trucks where applicable to deliver orders, which may be furniture or General Office Products, to the customer and maintain a high level of customer service.
- Assist in the unloading / breakdown of pallets and the sortation of goods into route order as required.
- Assist with random vehicle checks to ensure items loaded are correct.
- Undertake weekly vehicle checks for damage, wear, and tear. Report any mechanical faults, GV9 offences or accidents at the earliest opportunity.
- Be involved in recruiting new staff members.
Requirements:
- Basic knowledge of Highway Code and regulations relating to the operation of delivery vehicles.
- Basic working knowledge of tachographs and EU regulations relating to the working time directive.
- Good supervisory and communication skills.
- Ability to schedule, plan and meet deadlines.
- This job role requires regular contact with the company's customer base so excellent customer service and interpersonal skills are essential.
- Must have C1 license, CPC & Tacho card must be in date.
Benefits:
- 23 days holiday + BH
- Company Pension
- Life Assurance
- Employee Assistance Programme
- Cycle to Work Scheme
- Eye care vouchers
As a diverse and forward-thinking employer, we embed the principles of equality, diversity and inclusion into everything we do. We're committed to the wellbeing of all our staff and to the sustainability of our environment. Agency CVs will not be accepted.
Team Leader in Bracknell employer: Lyreco Group
Contact Detail:
Lyreco Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader in Bracknell
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Team Leader role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to team management and customer service. We recommend doing mock interviews with friends or family to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! When you get the chance to meet potential employers, highlight your experience with vehicle checks and team supervision. Use specific examples to demonstrate how you've excelled in similar roles.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Team Leader in Bracknell
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Team Leader role. Highlight your supervisory experience and any relevant knowledge of delivery operations to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Team Leader position. Share specific examples of how you've managed teams or improved customer service in the past.
Show Off Your Customer Service Skills: Since this role involves regular contact with customers, emphasise your excellent interpersonal skills. We want to see how you’ve gone above and beyond to ensure customer satisfaction in previous roles.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the Team Leader position. We can’t wait to hear from you!
How to prepare for a job interview at Lyreco Group
✨Know Your Stuff
Make sure you brush up on the Highway Code and regulations related to delivery vehicles. Familiarise yourself with tachographs and the EU working time directive, as these are crucial for the role. Being knowledgeable will show that you're serious about the position.
✨Show Off Your Leadership Skills
Prepare examples of how you've successfully managed a team in the past. Think about times when you provided training or covered for someone during their absence. Highlight your supervisory and communication skills, as these are key for a Team Leader.
✨Customer Service is Key
Since this role involves regular contact with customers, be ready to discuss your approach to customer service. Share specific instances where you went above and beyond to ensure customer satisfaction. This will demonstrate your commitment to maintaining high service levels.
✨Be Ready for Practical Questions
Expect questions about vehicle checks and handling mechanical faults. Brush up on what to look for during weekly checks and how to report issues. Showing that you can handle the practical aspects of the job will set you apart from other candidates.