At a Glance
- Tasks: Service washroom equipment and deliver excellent customer service across various sites.
- Company: Join Lyreco, a global leader in workplace solutions with a supportive team.
- Benefits: Enjoy 31 days holiday, pension scheme, and community volunteering days.
- Other info: Opportunities for career growth and a commitment to diversity and inclusion.
- Why this job: Make a real impact while working independently in a dynamic environment.
- Qualifications: Full UK Driving Licence and strong interpersonal skills required.
The predicted salary is between 31473 - 31473 £ per year.
Field Based - UKGM - Facilities
Service Area – Northampton and surrounding areas | Full-time | Permanent
Salary - £31,473.00 per annum | Permanent | Full-time 45 hrs pw (Mon–Fri)
Join Lyreco, a global leader in workplace solutions, as a Washroom Service Operative.
As a Washroom Service Operative, you will be responsible for the servicing of various washroom equipment including feminine hygiene units, nappy waste systems, sharps units, air freshener systems and vending machines. Our Washroom Service Operatives are responsible for the delivery of our services/goods to customer sites in a timely, efficient, and courteous manner. Acting as ambassadors for our business, excellent customer service skills are required.
Benefits: 31 days holiday, rising to 38, after longer service (inclusive of bank holidays), Pension & Life Assurance Scheme, 2 fully paid community volunteering days each year, Referral Scheme, Opportunity for career break – after 3 years of service.
What you’ll do:
- Responsible for the removal and disposal of waste from the premises of production.
- Ensure all paperwork for services/products delivered or returned goods are checked and signed off.
- Perform daily vehicle checks prior to starting customer service visits.
- Complete all service schedules allocated by Service Support Administrator.
- Adhere to all H&S requirements, always including manual handling of goods, monitor working hours to ensure compliance with Working Time Directives (WTD) and Driving Time Directives (DTD).
What we’re looking for:
- Full UK Driving Licence (Essential).
- Ability to organise and plan their own workload.
- This is a standalone role where you will be required to work under your own initiative.
- Demonstrates excellent interpersonal skills.
- An ability to remain professional and diplomatic whilst dealing with customers.
- The successful candidate will be subjected to a DBS (Disclosure and Barring Service) check.
Why Lyreco?
- Work with a supportive, inclusive team.
- Be part of a global business that values sustainability and people.
- Opportunities to grow and make an impact every day.
Apply today and help us deliver excellence to our customers. As a diverse and forward-thinking employer, we embed the principles of equality, diversity, and inclusion into everything we do — with our people, customers, suppliers, and our local community. We’re committed to the wellbeing of all our colleagues, to the sustainability of our environment, and to creating an inclusive workplace where everyone can thrive. We welcome applications from candidates of all backgrounds and abilities, and we are happy to make reasonable adjustments throughout the recruitment process and within the workplace. Agency CV’s will not be accepted.
Washroom Service Operative in Northampton employer: Lyreco Group (Italy)
At Lyreco, we pride ourselves on being an excellent employer, offering a supportive and inclusive work environment for our Washroom Service Operatives in Northampton and surrounding areas. With generous benefits such as 31 days of holiday, opportunities for career growth, and a commitment to sustainability, we empower our employees to make a meaningful impact while enjoying a fulfilling work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Washroom Service Operative in Northampton
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Lyreco. Understand their values and what they stand for. This will help you connect with the interviewer and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and teamwork. Think about examples from your past experiences that highlight your skills and how you can contribute to the role of Washroom Service Operative.
✨Tip Number 3
Dress the part! Even though this is a field-based role, making a good first impression matters. Wear smart-casual attire for your interview to show that you take the opportunity seriously and respect the company's culture.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Washroom Service Operative in Northampton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience and skills that match the Washroom Service Operative role. We want to see how your background aligns with what we're looking for, so don’t be shy about showcasing your customer service skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how you can contribute to our team. Keep it friendly and professional, just like we are at StudySmarter.
Be Clear and Concise:When filling out your application, clarity is key. We appreciate straightforward answers that get to the point. Avoid jargon and keep your language simple – we want to understand your experience without any confusion!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Lyreco Group (Italy)
✨Know Your Role Inside Out
Before the interview, make sure you understand the responsibilities of a Washroom Service Operative. Familiarise yourself with the equipment you'll be servicing, like feminine hygiene units and nappy waste systems. This knowledge will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since this role involves interacting with customers, be prepared to discuss your previous customer service experiences. Think of specific examples where you demonstrated excellent interpersonal skills or handled difficult situations diplomatically. This will highlight your ability to represent the company well.
✨Demonstrate Your Organisational Skills
As a Washroom Service Operative, you'll need to manage your own workload effectively. Be ready to talk about how you plan and organise tasks in your previous roles. You could even mention any tools or methods you use to stay on top of your responsibilities.
✨Prepare for Practical Questions
Expect some practical questions related to health and safety, especially around manual handling and vehicle checks. Brush up on relevant regulations and be ready to explain how you would ensure compliance in your daily work. This shows that you take safety seriously and are prepared for the job.
