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- Tasks: Service washroom equipment and deliver excellent customer service across Birmingham.
- Company: Join Lyreco, a global leader in workplace solutions with a focus on sustainability.
- Benefits: Enjoy 31 days holiday, pension scheme, and community volunteering days.
- Why this job: Make a real impact while working independently in a supportive team.
- Qualifications: Full UK Driving Licence and strong interpersonal skills required.
- Other info: Be part of a diverse company that values inclusion and career growth.
The predicted salary is between 25000 - 35000 £ per year.
Join Lyreco, a global leader in workplace solutions, as a Washroom Service Operative. As a Washroom Service Operative, you will be responsible for the servicing of various washroom equipment including feminine hygiene units, nappy waste systems, sharps units, air freshener systems and vending machines. Our Washroom Service Operatives are responsible for the delivery of our services/goods to customer sites in a timely, efficient, and courteous manner. Acting as ambassadors for our business, excellent customer service skills are required.
Benefits:
- 31 days holiday, rising to 38, after longer service (inclusive of bank holidays)
- Pension & Life Assurance Scheme
- 2 fully paid community volunteering days each year
- Referral Scheme
- Opportunity for career break – after 3 years of service
What you’ll do:
- Responsible for the removal and disposal of waste from the premises of production
- Ensure all paperwork for services/products delivered or returned goods are checked and signed off
- Perform daily vehicle checks prior to starting customer service visits
- Complete all service schedules allocated by Service Support Administrator
- Adhere to all H&S requirements, always including manual handling of goods, monitor working hours to ensure compliance with Working Time Directives (WTD) and Driving Time Directives (DTD)
What we’re looking for:
- Full UK Driving Licence (Essential)
- Ability to organise and plan their own workload
- This is a standalone role where you will be required to work under your own initiative
- Demonstrates excellent interpersonal skills
- An ability to remain professional and diplomatic whilst dealing with customers
- The successful candidate will be subjected to a DBS (Disclosure and Barring Service) check
Work with a supportive, inclusive team. Be part of a global business that values sustainability and people. Opportunities to grow and make an impact every day.
As a diverse and forward-thinking employer, we embed the principles of equality, diversity, and inclusion into everything we do — with our people, customers, suppliers, and our local community. We’re committed to the wellbeing of all our colleagues, to the sustainability of our environment, and to creating an inclusive workplace where everyone can thrive. We welcome applications from candidates of all backgrounds and abilities, and we are happy to make reasonable adjustments throughout the recruitment process and within the workplace. Agency CV’s will not be accepted.
Washroom Service Operative in Birmingham employer: Lyreco Group (Italy)
Contact Detail:
Lyreco Group (Italy) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Washroom Service Operative in Birmingham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Lyreco. Understand their values and what they stand for. This will help you connect with the interviewer and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills match the role of a Washroom Service Operative, especially your customer service skills and ability to work independently.
✨Tip Number 3
Dress the part! Even though this is a hands-on role, showing up looking professional can make a great first impression. It shows you take the opportunity seriously and respect the company's image.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in the interviewer's mind. Plus, it’s a nice touch that reflects your professionalism.
We think you need these skills to ace Washroom Service Operative in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Washroom Service Operative role. Highlight any relevant customer service experience and your ability to work independently, as these are key for us.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re the perfect fit for this role. Share specific examples of how you've demonstrated excellent interpersonal skills and your commitment to customer service.
Showcase Your Driving Experience: Since a full UK driving licence is essential, don’t forget to mention your driving experience in your application. If you have a clean driving record, let us know!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hassle.
How to prepare for a job interview at Lyreco Group (Italy)
✨Know Your Role Inside Out
Before the interview, make sure you understand the responsibilities of a Washroom Service Operative. Familiarise yourself with the equipment you'll be servicing, like feminine hygiene units and nappy waste systems. This knowledge will show your enthusiasm and readiness for the role.
✨Show Off Your Customer Service Skills
As this role involves interacting with customers, be prepared to discuss your previous experiences in customer service. Think of specific examples where you demonstrated excellent interpersonal skills and professionalism, especially in challenging situations.
✨Demonstrate Your Organisational Skills
Since you'll be managing your own workload, it's crucial to highlight your organisational abilities. Share examples of how you've successfully planned and executed tasks in the past, ensuring you meet deadlines and maintain high standards.
✨Be Ready for Practical Questions
Expect questions that assess your problem-solving skills and ability to work independently. Prepare to discuss how you would handle common scenarios in the role, such as dealing with unexpected issues during service visits or ensuring compliance with health and safety regulations.