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For Companies At a Glance
- Tasks: Ensure smooth product operation and support clinicians with technical issues.
- Company: Leading healthcare technology company focused on innovation.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Why this job: Shape the future of healthcare and enhance clinician experiences.
- Qualifications: Experience in technical support and strong troubleshooting skills.
- Other info: Diverse workplace welcoming applications from all backgrounds.
The predicted salary is between 28800 - 43200 £ per year.
A leading healthcare technology company seeks a Technical Support Lead in the UK. You will ensure smooth product operation and provide support to clinicians and NHS Trust users, diagnosing technical issues and facilitating trust rollouts.
Ideal candidates possess:
- Experience in technical support roles
- Strong troubleshooting abilities
- Effective communication skills
Join us to shape the future of healthcare technology and enhance clinician experiences. This position encourages diversity and welcomes applications from underrepresented backgrounds.
UK Healthcare Customer Success Engineer employer: Lyrebird Health
Contact Detail:
Lyrebird Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land UK Healthcare Customer Success Engineer
✨Tip Number 1
Network like a pro! Reach out to current or former employees in the healthcare tech space. They can give you insider info on the company culture and maybe even refer you for the role.
✨Tip Number 2
Prepare for the interview by brushing up on your troubleshooting skills. Think of real-life examples where you've solved technical issues, especially in a healthcare setting. We want to hear how you made a difference!
✨Tip Number 3
Show off your communication skills! Practice explaining complex technical concepts in simple terms. This is key when dealing with clinicians who may not be as tech-savvy.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace UK Healthcare Customer Success Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in technical support roles. We want to see how your troubleshooting skills and communication abilities shine through, so don’t hold back on showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for the role. Share your passion for healthcare technology and how you can enhance clinician experiences. Keep it engaging and personal!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've diagnosed and resolved technical issues in the past. We love seeing real-life scenarios where you’ve made a difference, especially in a healthcare setting!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to shape the future of healthcare technology!
How to prepare for a job interview at Lyrebird Health
✨Know Your Tech Inside Out
Make sure you’re well-versed in the technical aspects of the products you'll be supporting. Brush up on common troubleshooting techniques and be ready to discuss how you've resolved similar issues in the past.
✨Communicate Clearly and Confidently
Since effective communication is key in this role, practice explaining complex technical concepts in simple terms. Think about how you would explain a technical issue to a clinician who may not have a tech background.
✨Showcase Your Problem-Solving Skills
Prepare examples of challenging technical problems you've faced and how you approached them. Highlight your thought process and the steps you took to resolve the issues, as this will demonstrate your troubleshooting abilities.
✨Understand the Healthcare Landscape
Familiarise yourself with the UK healthcare system and the specific challenges faced by NHS Trusts. Showing that you understand the environment in which you'll be working can set you apart from other candidates.
