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- Tasks: Lead and scale the UK business, ensuring exceptional delivery across the NHS.
- Company: Lyrebird Health, transforming healthcare through automation.
- Benefits: Opportunity to shape the future of healthcare and make a real impact.
- Why this job: Own a mission-critical role in a fast-growing healthcare tech company.
- Qualifications: Deep NHS experience and proven track record in scaling operations.
- Other info: Join a diverse team committed to innovation and excellence.
The predicted salary is between 43200 - 72000 £ per year.
We are hiring a Country Manager to own the UK business end to end. This role is accountable for scaling delivery across the NHS and ensuring every trust receives an exceptional, repeatable experience as Lyrebird grows. This is a senior, hands-on role for an experienced NHS operator who has built and scaled healthcare delivery and wants real ownership, not a narrow functional remit.
Lyrebird has established traction across the NHS and strong commercial momentum in the UK. As adoption grows, we are investing ahead of scale to ensure delivery quality, customer experience, and operational discipline keep pace with demand.
The Country Manager will build the operating system for the UK business. This includes how we run pilots, roll out at scale, manage customer relationships, and hold ourselves and our customers to high standards. The goal is simple: every trust we work with becomes a long-term partner and reference customer.
About Us
Lyrebird Health is transforming the quality and accessibility of healthcare by automating clinicians’ most time-consuming tasks. Thousands of clinicians across multiple disciplines use Lyrebird every day. Clinicians trust us to deliver a fast, reliable, and secure experience in high-stakes clinical environments. We take that responsibility seriously and build our company around earning and maintaining that trust.
If you are excited by the challenge of owning and scaling a mission-critical NHS business, we would love to hear from you.
What you’ll do
- Own the UK business with accountability for operational performance and delivery outcomes
- Build the systems, processes, and team required to scale across the NHS
- Ensure every NHS trust receives a best-in-class customer experience
- Run pilots and rollouts that convert reliably and set Lyrebird up for long-term success
- Lead customer delivery including implementation, training, go live, and ongoing relationships
- Establish strong governance, cadence, and accountability with senior NHS stakeholders
- Partner with commercial leadership to support sustainable growth
- Hire and lead the UK customer, implementation, and operations teams
What you’ll bring
- Deep NHS or UK healthcare experience
- Experience running a region, country, or large-scale customer or operations function
- A track record of scaling delivery and customer experience in complex environments
- Strong judgment, high ownership, and comfort operating with ambiguity
- Experience in a scaling technology or healthcare business
This is a senior leadership role. You will have operated at exec or near-exec level, owned outcomes end to end, and led other senior leaders.
At Lyrebird, you don’t just write code — we help shape the future of the human experience. If you want to pioneer, to create, and to see your work touch lives directly, we’d love to hear from you.
We’re building a team that reflects the diversity of the people who’ll benefit from our work. We want Lyrebird to be a place where everyone feels safe, supported, and able to thrive. If you’re from an underrepresented background in tech, we especially encourage you to apply — even if you don’t meet every single requirement.
Country Manager - UK in London employer: Lyrebird Health
Contact Detail:
Lyrebird Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Country Manager - UK in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the NHS and healthcare sectors. Attend industry events or webinars where you can meet potential employers or colleagues. Remember, it’s all about who you know!
✨Tip Number 2
Prepare for interviews by researching the company inside out. Understand their mission, values, and recent developments. This will help you tailor your answers and show that you’re genuinely interested in being part of their team.
✨Tip Number 3
Practice your pitch! You need to be able to clearly articulate your experience and how it aligns with the role of Country Manager. Keep it concise but impactful – you want to leave a lasting impression.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about joining our mission at Lyrebird.
We think you need these skills to ace Country Manager - UK in London
Some tips for your application 🫡
Show Your Passion for Healthcare: When writing your application, let your enthusiasm for transforming healthcare shine through. We want to see how your experience aligns with our mission at Lyrebird and how you can contribute to improving NHS delivery.
Be Specific About Your Experience: Don’t just list your previous roles; tell us about the impact you made in those positions. Use concrete examples of how you've scaled operations or improved customer experiences in complex environments, especially within the NHS.
Tailor Your Application: Make sure your application speaks directly to the role of Country Manager. Highlight your leadership skills and operational expertise, and explain how you would build systems and processes to ensure every NHS trust has a top-notch experience.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity to lead our UK business!
How to prepare for a job interview at Lyrebird Health
✨Know Your NHS Inside Out
Make sure you brush up on your knowledge of the NHS and its operations. Understand the current challenges and opportunities within the healthcare system, especially in relation to technology adoption. This will show that you're not just familiar with the sector but are genuinely invested in improving it.
✨Demonstrate Leadership Experience
Prepare to discuss your previous leadership roles and how you've successfully scaled operations or customer experiences. Use specific examples that highlight your ability to manage teams and drive results in complex environments. This is crucial for a senior role like Country Manager.
✨Showcase Your Strategic Thinking
Think about how you would build the operating system for the UK business. Be ready to share your vision for running pilots and rollouts effectively. Discuss how you would establish strong governance and accountability with NHS stakeholders, as this will be key to your success in the role.
✨Emphasise Relationship Building
Since the role involves managing customer relationships, prepare to talk about your approach to building long-term partnerships. Share examples of how you've fostered trust and collaboration with clients in the past, particularly in high-stakes environments like healthcare.
