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For Companies At a Glance
- Tasks: Drive sales and onboard clients in the health-tech sector.
- Company: Join Lyrebird Health, a fast-growing AI health-tech company.
- Benefits: Competitive salary, dynamic work environment, and opportunities for growth.
- Why this job: Shape the future of healthcare while making a real impact.
- Qualifications: 5-7 years in B2B SaaS or health-tech sales with strong communication skills.
- Other info: Diverse team culture encouraging applicants from all backgrounds.
The predicted salary is between 36000 - 60000 £ per year.
We’re hiring a Sales‑Led Account Executive to join our early team in the UK. This is a multi-hat role, with a strong tilt toward sales and new business. You’ll own the full cycle – from outreach and pre‑sales through to onboarding and deal close. Think AE first, CSM second. You’ll be one of the first boots on the ground in England, so you’ll be close to everything: shaping pipeline, leading pilots, gathering feedback, and helping us scale.
About Lyrebird Health
Lyrebird is a rapidly growing health‑tech company using AI to give healthcare professionals their time back – and we’re scaling fast. Our platform integrates directly with General Practice, Allied Health, and Specialist clinics – automating admin, streamlining documentation, and saving clinicians over 2 hours a day so they can focus on care, not keyboards.
What You'll Do
- Own and close new business: end‑to‑end from lead to signature
- Run discovery, pitch, and demo meetings with NHS and private health organisations
- Lead pilots and onboarding workflows (with support from clinical + product)
- Work with our Head of GTM and CEO to refine the sales motion
- Partner closely with product to feed insights back from the frontlines
- Lay the groundwork for a repeatable GTM engine in the UK
You Should Have
- 5‑7 years experience in B2B SaaS or health‑tech sales
- Proven ability to close deals and exceed targets
- Comfortable with ambiguity – you’ve worked in early‑stage or high‑growth environments
- Experience selling into complex environments with multiple stakeholders
- Sharp communication skills and the ability to build trust quickly
- A hands‑on, do‑what‑it‑takes mindset
- Self starter, with strong stand‑alone capability
Nice to Have
- Experience in health‑tech or selling into the NHS
- Exposure to onboarding or post‑sale delivery
- Familiarity with CRMs (HubSpot, Salesforce, etc.)
- Located near London or a major UK hub (not essential)
At Lyrebird, we don’t just write code – we help shape the future of the human experience. If you want to pioneer, to create, and to see your work touch lives directly, we’d love to hear from you. We’re building a team that reflects the diversity of the people who’ll benefit from our work. We want Lyrebird to be a place where everyone feels safe, supported, and able to thrive. If you’re from an underrepresented background in tech, we especially encourage you to apply – even if you don’t meet every single requirement.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Customer Success Manager UK in City of London employer: Lyrebird Health
Contact Detail:
Lyrebird Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Success Manager UK in City of London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the health-tech space. Attend industry events, join relevant online forums, and don’t be shy about reaching out on LinkedIn. The more connections you make, the better your chances of landing that Customer Success Manager role.
✨Tip Number 2
Show off your skills in real-time! If you get the chance, ask for an informal chat or a coffee meeting with someone at Lyrebird. This is your chance to demonstrate your knowledge and passion for the role while also getting a feel for the company culture.
✨Tip Number 3
Prepare for those tricky interview questions! Think about how you can showcase your experience in B2B SaaS and health-tech sales. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Lyrebird team. Let’s make it happen!
We think you need these skills to ace Customer Success Manager UK in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Customer Success Manager. Highlight your experience in B2B SaaS or health-tech sales, and don’t forget to showcase those sharp communication skills that we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about health-tech and how your hands-on mindset will help us scale. Be genuine and let your personality come through.
Showcase Relevant Experience: When filling out your application, make sure to emphasise any experience you have with onboarding or post-sale delivery. We want to see how you’ve successfully navigated complex environments and built trust with stakeholders.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to shape the future of healthcare with us!
How to prepare for a job interview at Lyrebird Health
✨Know Your Product Inside Out
Before the interview, make sure you understand Lyrebird's platform and how it integrates with healthcare systems. Familiarise yourself with the benefits it offers to clinicians and be ready to discuss how you can contribute to its success in the UK market.
✨Prepare for Sales Scenarios
Since this role leans heavily towards sales, think of specific examples from your past experiences where you've successfully closed deals or navigated complex sales environments. Be prepared to share these stories and highlight your ability to build trust with stakeholders.
✨Show Your Adaptability
Given the fast-paced nature of a high-growth company like Lyrebird, demonstrate your comfort with ambiguity. Share instances where you've thrived in uncertain situations and how you’ve adapted your strategies to meet changing demands.
✨Engage with Questions
At the end of the interview, don’t shy away from asking insightful questions. Inquire about the company's vision for the UK market, the challenges they face, and how you can play a role in overcoming them. This shows your genuine interest and strategic thinking.