SaaS Technical Support Specialist - Healthcare Tech

SaaS Technical Support Specialist - Healthcare Tech

Full-Time No working from home possible
Lyrahealth

Lyra Health is seeking an exceptional Technical Support Specialist to join our team in the United Kingdom. The role focuses on supporting GMT providers and clients, triaging tickets, and delivering frontline technical assistance across software and hardware platforms.

The ideal candidate has a minimum bachelor’s or associate’s degree, strong technical support experience, and excellent communication skills. Familiarity with Zendesk, ServiceNow, Jira/Atlassian, and Salesforce is highly valued.

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SaaS Technical Support Specialist - Healthcare Tech employer: Lyrahealth

Lyra Health is an exceptional employer, offering a collaborative work culture that prioritises mental health solutions and employee well-being. As a Product Manager, you will have the opportunity to contribute to transformative care models while benefiting from a supportive environment that fosters professional growth and innovation. Located in the UK, Lyra provides competitive benefits aligned with local laws, ensuring a rewarding and meaningful career for those passionate about making a difference in mental healthcare.

Lyrahealth

Contact Details:

Lyrahealth Recruitment Team