Learning and Development Manager in London

Lyra Health is transforming mental health care through technology with a human touch to help people feel emotionally healthy at work and at home. We work with industry leaders, such as Morgan Stanley, Uber, Amgen, and other Fortune 500 companies, to improve access to effective, high-quality mental health care for their employees and their families. With our innovative digital care platform and global provider network, 20 million people can receive the best care and feel better, faster.

Lyra Health International is recruiting a Learning & Development (L&D) Manager to plan, coordinate, and implement training and development programs for our most important asset of the business, our employees. This role involves identifying training needs, designing curriculum, career paths and ensuring the effective delivery of training sessions. In addition to that, you will be responsible for different processes in the organization such as Onboarding, Performance Management, Talent Mapping, Successional Planning, Strategic Workforce, and leading the workday implementation on those processes under L&D.

The Learning & Development Manager will work closely with department heads and other stakeholders to align training programs with organizational goals to consider sustainable growth, will work closely with the HR department and work in partnership with the HRBP in the different geographies, covering more than 19 countries. This is a fully remote role to be based in the UK or Republic of Ireland. It is a full time, 5 day per week role, working 9am - 5pm Monday to Friday. This role may require occasional international travel to deliver in-person training.

Key Responsibilities

• Design, execute, deliver, and continuously improve the Lyra International Onboarding, Performance, Talent Mapping, Successional Planning, Strategic Workforce process and guidance ensuring alignment with the broader L&D Global strategy.
• Design, develop, and update training materials, including manuals, e-learning modules, confluence, and workshops.
• Customize training content to meet the specific needs of different geographies.
• Design the employee development plans, including leadership development and succession planning.
• Manage the full implementation, maintenance and update of lifecycle in workday for all the different processes in L&D including; The Career Hub, Mentorships and 360 feedback survey.
• Develop, track, and oversee progress of assessments, certifications, and measurable outcomes for enablement programs, leveraging insights to make data-driven improvements and align them to our revenue targets to show impact.
• Collaborate with the International People Team, and cross-functional subject matter experts to create and deliver engaging enablement content, including communications, live facilitation, templates, and playbooks for L&D topics.
• Curate, create, and maintain multi-modality learning content within our LMS (WorkRamp) and enablement platform (Highspot), ensuring accessibility and alignment with team needs.
• Contribute to the planning and facilitation of large-scale enablement initiatives, such as annual kickoffs and training sessions, reinforcing global strategies, product launches, and competitive positioning.
• Partner with main stakeholders to assess enablement needs and translate them into actionable, impactful plans that drive team performance and outcomes.
• Support the collection and reporting efforts for enablement programs and provide insights and recommendations to optimize initiatives and accelerate revenue growth.
• Work in partnership with the current surveys, conduct interviews, and consultations to identify skill gaps and areas for development.
• Facilitate in-person and virtual training sessions, ensuring engagement and knowledge retention.
• Coordinate with external trainers and vendors when necessary.
• Assess the effectiveness of training programs through surveys, assessments, and feedback from participants.
• Make recommendations for improvements based on evaluation results.
• Encourage continuous learning and professional development within the organization.
• Maintain accurate records of all training activities and participants.
• Prepare reports on training outcomes, participation, and effectiveness for HR reviews.
• Assist in managing the L&D budget, ensuring cost-effective use of resources.
• Source and negotiate with training providers to optimize budget spending.
• Ensure that all training programs comply with relevant legal and regulatory requirements.
• Stay informed about industry trends and best practices in learning and development.
• Manage and support the training for the Performance Management process (goal setting, reviews, 360 feedback, etc).
• Design learning and development campaigns to attract and retain talent.

Requirements

• 5+ years of experience in Learning & Development or a similar role is essential.
• MSc in HR, L&D or Certification in training is desirable but not essential.
• Experience of working at International region is essential.
• Experience in HR, Benefits, or Healthcare is a plus, but not required.
• Solid experience in working with Workday and programme reporting.
• Excellent English speaking and writing abilities.
• Proficiency in Google systems and familiarity with agile learning methods as WorkRamp, Asana, Highspot, or similar platforms.
• Thorough knowledge and thorough understanding of both corporate and individual wellbeing.
• Consistent achievement of annual budgets.

About You

• You will have strong communication, presentation skills, both written and verbal, with the ability to convey complex ideas simply and effectively.
• Ability to develop and sustain mature working relationships.
• Computer literate.
• Ability to effectively negotiate between different parties to achieve the best possible outcomes for the business.
• Aware of impact of own actions on workload of others and the business (self responsibility).
• Ability to function effectively under pressure.
• Ability to manage multiple projects and initiatives while prioritising tasks based on business impact.
• A collaborative mindset with a passion for helping others succeed and driving team alignment.
• Will have discernment and empathy for internal stakeholders' pain points and needs, and an ability to translate those needs into concrete requirements.
• A strong interest in and willingness to learn and stay current with the latest Enablement trends.
• Ability to work both independently and be a strong partner to the Enablement team with a growth mindset, continual curiosity and constructive proactive approach to solving problems.
• Team player and pro-active input into all team meetings.

Why Lyra?

• 28 days holidays plus bank holidays per year.
• Private medical insurance.
• Discretionary bonus scheme.
• Group life assurance - up to 10x annual salary.
• Critical health insurance - 2x Annual salary lump sum paid out, in accordance to illness.
• Access to 24/7 Employee Assistance Programme.
• Accredited Living Wage Employer.

We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.