Lyra Health in the United Kingdom is seeking an Operations Lead to drive the administrative engine of our clinical operations team. You will oversee rosters, shift management, resource planning, and day-to-day analytics to ensure optimal workforce deployment and client support.
The role partners with team leaders to maintain service standards, manage escalations, and support cross-team improvements in a fast-paced environment. Experience in call-centre or service operations is essential.
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Strategic Ops Lead: Scheduling & Analytics employer: Lyra Health, Inc.
Lyra Health is an exceptional employer that prioritises mental health and well-being, offering a fully remote work environment that fosters flexibility and work-life balance. With a strong commitment to employee growth, Lyra provides ample opportunities for professional development and collaboration within a diverse global team, making it an ideal place for those looking to make a meaningful impact in the mental health sector.
