At a Glance
- Tasks: Welcome customers, manage bookings, and ensure smooth operations for go-karting and paintball sessions.
- Company: Exciting venue offering thrilling activities in a fun environment.
- Benefits: Competitive pay, flexible hours, and a vibrant team atmosphere.
- Other info: Perfect for those looking to gain experience in customer service and event management.
- Why this job: Join a dynamic team and create memorable experiences for customers every day.
- Qualifications: Sales experience and excellent communication skills are a must.
The predicted salary is between 13 - 13 £ per hour.
Receptionist Salary: £13.00 per hour
Location
112 Comber Rd, Hillsborough BT26 6NA
Duties
Welcome customers and groups arriving for go-karting and paintball sessions.
Handle customer bookings by phone, online and in person.
Check customers in, confirm bookings and process payments.
Explain session times, prices, packages and basic venue rules.
Organise group bookings, birthday parties, corporate events and other activities.
Answer telephone calls, emails and customer enquiries professionally.
Coordinate with karting, paintball and activity staff to keep sessions running on schedule.
Maintain booking records, waivers and customer information accurately.
Deal with booking changes, and customer concerns.
Keep the reception and customer waiting areas tidy and presentable.
Promote additional activities, packages or refreshments where appropriate.
Carry out general administrative duties and support the management team when required.
- Must have some sales experience
- TLNT1_NI
Receptionist TLNT1_NI in Hillsborough employer: Lyons Karting Limited
As a Receptionist at our vibrant go-karting and paintball venue in Hillsborough, you'll be part of a dynamic team that thrives on delivering exceptional customer experiences. We offer competitive pay, flexible hours, and a supportive work culture that encourages personal growth and development. Join us to enjoy a fun-filled environment where your contributions are valued, and every day brings new opportunities to engage with customers and enhance their adventures.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist TLNT1_NI in Hillsborough
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Lyons Karting Limited and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Lyons Karting Limited and let us see your personality shine through!
We think you need these skills to ace Receptionist TLNT1_NI in Hillsborough
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Lyons Karting Limited.
Get Familiar with Our Brand:Before applying, take some time to learn about Lyons Karting Limited and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Lyons Karting Limited
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Lyons Karting Limited.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Lyons Karting Limited will surely appreciate.
