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- Tasks: Manage personal injury claims and provide clear legal advice to clients.
- Company: Dynamic law firm in Leeds with a supportive and inclusive culture.
- Benefits: Great work-life balance, health cash plan, and opportunities for progression.
- Why this job: Gain valuable experience in law while making a real difference for clients.
- Qualifications: Strong communication skills and a team player attitude; training provided.
- Other info: Hybrid working model with a focus on personal growth and development.
The predicted salary is between 22000 - 26000 £ per year.
The role will involve using our case‑management systems to manage Claimant Personal Injury claims through all stages, both pre‑ and post‑litigation. You will need to comply with agreed service level agreements and will also be responsible for administration tasks as required. The role involves providing clear, concise legal advice to people from a variety of backgrounds, taking inbound calls from clients and making outbound calls to proactively manage your caseload. The position is hybrid; you will be based in our Leeds City Centre office and will also work from home.
Responsibilities
- Use the case‑management system to manage all stages of personal injury claims.
- Provide clear, concise legal advice to clients.
- Comply with service‑level agreements and administrative requirements.
- Take inbound calls and make outbound calls to manage caseloads proactively.
Qualifications
- Excellent telephone manner and interpersonal skills.
- Ability to control telephone conversations effectively.
- Active listening, questioning and responding skills.
- Good attention to detail.
- Remain calm while thinking on your feet.
- Good team player.
- Use initiative and work to strict deadlines.
- Excellent written and verbal communication skills.
- Previous case‑handling experience is not essential; full training will be provided.
Benefits
- Great work‑life balance with a 35‑hour working week.
- Work alongside experienced advisors who provide support and coaching.
- Access to specialist departments of the company.
- Wide range of staff benefits, including a pension scheme, health cash plan, employee assistance programme and bike‑to‑work scheme.
- Salary reviews in line with the annual appraisal process.
- Encouragement of progression with internal opportunities.
- We value personality and individuality, providing space and respect to do a great job for our clients.
We are an equal‑opportunity employer. All qualified applicants will receive consideration for employment without discrimination.
Trainee Paralegal in Leeds employer: Lyons Davidson
Contact Detail:
Lyons Davidson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Paralegal in Leeds
✨Tip Number 1
Get to know the company! Research their values and culture so you can tailor your conversations during interviews. This shows you're genuinely interested and helps you connect with the team.
✨Tip Number 2
Practice your phone skills! Since you'll be taking and making calls, role-play with a friend or family member. This will help you feel more confident and improve your ability to manage conversations effectively.
✨Tip Number 3
Be proactive! If you get the chance, follow up after interviews or networking events. A simple thank-you email can keep you on their radar and show your enthusiasm for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining our team and ready to dive into the role.
We think you need these skills to ace Trainee Paralegal in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Trainee Paralegal role. Highlight any relevant experience, even if it’s not directly in law, and show us how your skills can shine in managing personal injury claims.
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for this role. Be clear and concise, and don’t forget to mention your excellent communication skills and ability to handle calls effectively!
Show Off Your Attention to Detail: In the legal field, attention to detail is key! Make sure your application is free from typos and errors. This shows us you can manage important documents and adhere to service-level agreements.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at Lyons Davidson
✨Know Your Case Management Systems
Familiarise yourself with case management systems, as this role heavily relies on them. Research common software used in personal injury claims and be ready to discuss how you would manage a caseload effectively.
✨Practice Clear Communication
Since you'll be providing legal advice and handling calls, practice articulating your thoughts clearly and concisely. Role-play with a friend or family member to simulate inbound and outbound calls, focusing on active listening and responding appropriately.
✨Demonstrate Attention to Detail
Prepare examples from your past experiences where attention to detail was crucial. This could be in any context, not just legal, but make sure to highlight how it positively impacted the outcome of a task or project.
✨Show Your Team Spirit
Be ready to discuss how you work within a team. Share specific instances where you collaborated with others to achieve a goal, and emphasise your ability to use initiative while also being a supportive team player.