Please note this vacancy may close early if sufficient applications are received.
We are looking for a Reception & Central Services Assistant to join our busy Central Services team, which provides support functions to the staff of the Lyons Davidson Group.
Duties/Responsibilities:
Our busy Central Services Department is looking for an enthusiastic, reliable, flexible, adaptable and diligent individual to join the team.
The role is based at our Victoria Street, Bristol Office.
The role covers a variety of tasks, providing front of house reception assistance greeting clients and contractors attending the office, answering and forwarding on calls incoming calls to the switchboard, action incoming e-mails and provide support to the wider Central Services Team with various administration requests.
The work would typically include the tasks listed below:
- Meet and greet Clients and Contractors
- Provide refreshments for meetings as per request
- Greeting callers in a professional and friendly manner;
- Providing great client service by quickly establishing the purpose of the call and effectively transferring calls to the correct person, usually a case handler;
- Understanding the immediate needs of clients which may involve collating important and accurate information;
- General administration duties such as actioning various enquiries and e-mails to the firm forwarding them on to the relevant department,
- Use of various bespoke Applications, TopDesk Requests received from casehandlers
- Actioning Top Desk Direct Printing Requests Allocated to you, ensuring adhere to requirements of request.
- Confidential destruction of scanned papers after an agreed period.
- Actioning Top Desk Scanning queries allocated to you.
- Assisting with the despatch of outward post.
- To assist with general administration including Stationery
- To action direct printing requests in accordance with the Instructions Received.
- Create and Print “Click and Drop” Postage label as and when required.
- To assist with deposits and retrieval from the deeds store as requested, and that records are kept in good order.
- To provide support to all members of GR43
Skills/Competencies required:
You will have the ability to work accurately and efficiently, have excellent communication skills, good interpersonal skills and a flexible attitude and willingness to work as part of a team.
You must be computer literate, with good working knowledge of Microsoft Office, particularly Word. You must have the ability to work unsupervised.
Experience:
Previous experience in a similar role would be desirable but not essential.
Education:
A good standard of education including Maths and English.
The Company
File Dynamics Limited is an independent company providing innovative software workflow solutions and print and scanning services. The company was initially formed by a leading UK law firm, and we now provide a wide range of business software solutions to many different sectors.
Our background provides us with an “insiders” view of the requirements for practical computerised business solutions to meet the work pressures and budgetary needs of a busy organisation.
The Benefits
Below is just a taste of what you can expect working for us.
To see the full list of benefits, please click here.
Core Reception/Central Services Assistant in Bristol employer: Lyons Davidson Solicitors
At File Dynamics Limited, we pride ourselves on being a people-focused employer that values recognition and offers robust development opportunities for our employees. Working as a Content Developer in our dynamic IT team not only allows you to engage with innovative software solutions but also provides a supportive work culture that encourages collaboration and personal growth. With the flexibility of a home-based role and the chance to connect with colleagues at our Bristol office, you'll find a rewarding environment that fosters both professional and personal development.
