At a Glance
- Tasks: Onboard new clients and support the team with documentation and queries.
- Company: Lyons Bowe, a tech-savvy local law firm with a community focus.
- Benefits: Full training provided, career progression opportunities, and supportive work environment.
- Other info: Opportunities for personal development and career growth within the firm.
- Why this job: Join a dynamic team and make a real difference in clients' lives.
- Qualifications: Experience in sales or customer service; legal knowledge is a plus but not essential.
The predicted salary is between 25000 - 30000 £ per year.
Lyons Bowe is a local, high-street Solicitors, but with a difference! Established in 2014, we have developed state of the art technology which allows us to offer exceptional legal services across Residential Conveyancing, Family & Private Client whilst also providing that all-important high-street service to our local communities.
Following the growth of our business we are now looking to recruit experienced sales and customer care professionals, to join our New Instructions Team in Bristol. The New Instructions team is a market leading initiative designed to make the process of dealing with a law firm easy and seamless. Our New Instructions team are the face of Lyons Bowe, providing exceptional service and professional advice and guidance.
Job Purpose
As the face of Lyons Bowe, the Legal Assistant in the New Instruction Team is responsible for the onboarding of new clients and supporting the team leader by processing the relevant documentation, responding to queries and keeping the relevant parties fully informed at all times. Client contact by telephone and correspondence on current matters also form a major part of the daily duties as well as the responsibility for maintaining records and databases within the department.
Responsibilities and Duties
- Monitoring our online systems throughout the day for new cases – Opening Files and the administration of these files as well as maintaining the Customer Relationship Management (CRM) system.
- Responding to inquiries made by clients about products and services in a timely and friendly manner.
- Building relationships with estate agents and other external clients to support establishing the Lyons Bowe brand in the location.
- Supporting the New Instructions Team Leader and Head of Business Development in sales tasks as and when required.
- Identifying opportunities and build long term relations with the appropriate prospects.
- Promote the company’s products/services addressing or predicting clients’ objectives.
- Provide trustworthy feedback and after-sales support.
Requirements
The ideal candidate will have previous experience within a sales/customer service-based role in an office environment. Ideally, they will have worked within an Estate Agents or Law Firm and have a good understanding of the conveyancing process, however this is not essential as full training will be given. We are looking for an outgoing team player who is self-motivated and can work well under pressure.
Development/Progression Plan
New Instructions is the cornerstone of our business, and we are extremely proud of the work that the team carries out on a daily basis. There are plenty of opportunities for the post holder to develop their skills within New Instructions and have a successful and fulfilling career, however, here at Lyons Bowe we appreciate that everyone is different, and we are lucky enough to have a strong legal and operational aspect to our business. So, whether they want to develop their skills in New Instructions, train as a Legal Assistant with the view to becoming a solicitor or find a career within a business support function, we have development and progression plans available for them. Any opportunities or requests will be discussed with the post holder, Line Manager and Head of HR, Learning & Development as required. Whatever you decide to do, Lyons Bowe will support and guide you along the way.
New Instructions Legal Assistant in Bristol employer: Lyons Bowe
At Lyons Bowe, we pride ourselves on being a forward-thinking employer that combines cutting-edge technology with a personal touch in legal services. Located in the vibrant city of Bristol, we offer a supportive work culture that fosters professional growth and development, ensuring our team members have access to tailored progression plans. Join us to be part of a dynamic team where your contributions are valued, and you can build meaningful relationships while advancing your career in the legal field.
StudySmarter Expert Advice🤫
We think this is how you could land New Instructions Legal Assistant in Bristol
✨Get Involved in Law Societies
Join local law societies and attend their events – they're often a goldmine for networking and job opportunities in the legal field. Plus, it’s a great way to meet other budding lawyers and experienced solicitors who could provide vital insights and connections.
✨Tap into Online Legal Communities
Don’t underestimate the power of online platforms like LinkedIn and specific legal forums. Get active in discussions or share your thoughts on recent legal developments – this not only builds your visibility but also showcases your passion and knowledge in law.
✨Attend Career Fairs and Workshops
Look out for career fairs and workshops specifically focused on law. Many law firms, including Lyons Bowe, will be scouting for fresh talent, so bring your A-game and don’t shy away from making a memorable impression.
✨Leverage Your University’s Career Services
If you’re still in university or have recently graduated, latch onto your career services! They often have connections with law firms looking for graduates and can guide you through the application process tailored for the legal sector.
We think you need these skills to ace New Instructions Legal Assistant in Bristol
Some tips for your application 🫡
Highlight Your Legal Knowledge:When applying for a full-time role in legal services at Lyons Bowe, make sure to demonstrate your understanding of key legal principles and areas of law relevant to the position. Include any specific coursework, modules, or certifications, like LPC or BPTC qualifications, that showcase your legal expertise directly on your CV.
Showcase Your Research Skills:In the legal field, strong research skills are crucial. Use your application to illustrate how you've utilised these skills in past studies or work experiences – whether that's through past internships or significant projects. Mention any legal databases or tools you’re proficient in, as this can give you an edge.
Tailor That Cover Letter!:Your cover letter is your chance to shine! Make it personal by expressing your genuine interest in Lyons Bowe and the specific role of New Instructions Legal Assistant. Talk about why you want to be part of their team, how your unique experiences align with their values, and why you’re passionate about the legal sector.
Stay Formal but Friendly:While we all know the legal world can be pretty formal, don’t be afraid to let a bit of personality shine through in your written application. Use a respectful tone, but feel free to inject a little warmth; this approach can help you stand out and show you're a great fit for Lyons Bowe’s culture!
How to prepare for a job interview at Lyons Bowe
✨Know Your Legal Principles
Brush up on foundational legal principles relevant to the specific area of law you’re applying for, whether it’s corporate, criminal, or family law. We might get asked situational questions to test your knowledge, so being articulate about key concepts will make you stand out.
✨Be Ready for Case Studies
Full-time legal roles often involve case studies during interviews. Prepare to analyse a hypothetical case and discuss your approach to it. Practising this with a peer or mentor can help us refine our reasoning and articulate a solid legal argument.
✨Show Off Your Research Skills
As legal professionals, strong research skills are a must. Have examples ready of how you've effectively used legal databases or conducted thorough legal research in your past experiences. It's a great way to demonstrate your readiness for the role at Lyons Bowe.
✨Exude Professionalism and Confidence
In the legal field, professionalism is key. During the interview, we should maintain good eye contact and communicate clearly to show that we’re not just knowledgeable, but also confident. This can make a positive impression on your potential colleagues at Lyons Bowe.
