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- Tasks: Onboard new clients and support the team leader with documentation and queries.
- Company: Join a forward-thinking law firm that values innovation and your growth.
- Benefits: Full training provided, career progression opportunities, and a supportive work environment.
- Why this job: Be the face of Lyons Bowe and make a real impact in client relations.
- Qualifications: Experience in sales or customer service is preferred but not essential.
- Other info: Dynamic team with various paths for career development and personal growth.
The predicted salary is between 28800 - 43200 £ per year.
Join a forward thinking law firm, where innovation meets opportunity. We invest in your growth and support your ambitions. As the face of Lyons Bowe, the Legal Assistant in the New Instruction Team is responsible for the onboarding of new clients and supporting the team leader by processing the relevant documentation, responding to queries and keeping the relevant parties fully informed at all times. Client contact by telephone and correspondence on current matters also form a major part of the daily duties as well as the responsibility for maintaining records and databases within the department.
Responsibilities and Duties
- Monitoring our online systems throughout the day for new cases – Opening Files and the administration of these files as well as maintaining the Customer Relationship Management (CRM) system.
- Responding to inquiries made by clients about products and services in a timely and friendly manner.
- Building relationships with estate agents and other external clients to support establishing the Lyons Bowe brand in the location.
- Supporting the New Instructions Team Leader and Head of Business Development in sales tasks as and when required.
- Identifying opportunities and build long term relations with the appropriate prospects.
- Promote the company's products/services addressing or predicting clients' objectives.
- Provide trustworthy feedback and after-sales support.
Requirements
The ideal candidate will have previous experience within a sales/customer service-based role in an office environment. Ideally, they will have worked within an Estate Agents or Law Firm and have a good understanding of the conveyancing process, however this is not essential as full training will be given. We are looking for an outgoing team player who is self-motivated and can work well under pressure.
Development/Progression Plan
New Instructions is the cornerstone of our business, and we are extremely proud of the work that the team carries out on a daily basis. There are plenty of opportunities for the post holder to develop their skills within New Instructions and have a successful and fulfilling career, however, here at Lyons Bowe we appreciate that everyone is different, and we are lucky enough to have a strong legal and operational aspect to our business. So, whether they want to develop their skills in New Instructions, train as a Legal Assistant with the view to becoming a solicitor or find a career within a business support function, we have development and progression plans available for them. Any opportunities or requests will be discussed with the post holder, Line Manager and Head of HR, Learning & Development as required. Whatever you decide to do, Lyons Bowe will support and guide you along the way.
NI Legal Assistant in Cardiff employer: Lyons Bowe Limited
Contact Detail:
Lyons Bowe Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land NI Legal Assistant in Cardiff
✨Tip Number 1
Network like a pro! Get out there and connect with people in the legal field. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Legal Assistant gig!
✨Tip Number 2
Practice your pitch! You never know when you'll meet someone who can help you get your foot in the door. Prepare a short, snappy introduction about yourself and what you're looking for. Make it memorable!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows you're keen and professional. Plus, it keeps you on their radar as they make their decision.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from motivated candidates. It shows initiative and gives you a better chance to stand out. So, don’t hesitate – hit that apply button!
We think you need these skills to ace NI Legal Assistant in Cardiff
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the NI Legal Assistant role. Highlight any previous experience in customer service or sales, especially if it’s within a law firm or estate agency.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Mention how your background makes you a great fit for the New Instructions Team and why you’re excited about the opportunity at Lyons Bowe.
Show Off Your Communication Skills: Since client contact is key in this role, make sure your application showcases your communication skills. Use clear and friendly language, and don’t hesitate to share examples of how you’ve successfully handled client inquiries in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company!
How to prepare for a job interview at Lyons Bowe Limited
✨Know the Company Inside Out
Before your interview, take some time to research Lyons Bowe. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the firm.
✨Showcase Your Communication Skills
As a Legal Assistant, you'll be the face of the firm for many clients. Practice articulating your thoughts clearly and confidently. Consider role-playing common client scenarios with a friend to refine your responses and ensure you come across as friendly and approachable.
✨Demonstrate Your Organisational Skills
Since the role involves managing documentation and maintaining records, be prepared to discuss how you stay organised. Share specific examples from your past experiences where your organisational skills made a difference, especially in a fast-paced environment.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team dynamics, opportunities for growth within the New Instructions team, or how success is measured in this role. This shows that you're not just interested in the job, but also in how you can contribute to the firm's success.