Quality Manager

LyondellBasell is a leader in the global chemical industry creating solutions for everyday sustainable living. With a nearly 70-year legacy that includes a Nobel Prize in Chemistry and our proprietary MoReTec recycling technology, LYB is enabling a more sustainable future for generations to come. LYB develops high-quality and innovative products for applications ranging from sustainable transportation and food safety to clean water and quality healthcare. LYB places high priority on diversity, equity and inclusion and is advancing good with an emphasis on our planet, the communities where we operate and our future workforce.

Manage a team of 6 and maintenance of the company ISO quality system, including control of customer special requirements, complaints management and supplier defect management. Liaison with other departments on quality related issues. Management of QC Laboratory to ensure effective quality control of manufactured products; including effective planning of any Pre-QC requirements or special instructions for planned shop orders.

A Day in the Life: In this role you will manage, supervise and train QC Technicians. Acting on any problems arising during QC testing to ensure prompt and effective action is carried out to minimize reject rates. Inspection, acknowledgement and processing of all Laboratory generated paperwork associated with specific shop orders and investigation into and action of any discrepancies. Ensure QC Laboratory and equipment is in safe, good working order, calibrated and well maintained.

Furthermore: Management of non-conforming material and quarantine, including allocation of quarantine material into shop orders or use as purge material. Implementation of BOM and Item Notes into BPCS and production specification in Babtec for new items. Co-ordination of product specifications and colour standards for inter-company requests. Management and investigation into customer complaints and supplier defects, including liaison with customers or suppliers and implementing agreed corrective actions. Processing of customer returns and consequential loss claims. Management of ISO system including internal audits for ISO and systems. Preparation and presentation of reports to senior management on the effectiveness of the Quality System, normally by means of quarterly and annual review reports. Scheduling of internal audits with internal audit team and planning of training as required.

You Bring This Value: Education to Degree level in relevant discipline or relevant work experience; Minimum 5 years work experience in a Quality role; Fluent in English language skills, written as well as oral; KPI to maintain ISO status and ensure that products meet quality requirements of the customer; zero obsolete quarantine stock.

What We Offer: We offer an environment where we encourage personal and professional growth and where you will be rewarded for your performance and results. You will have the possibility to work with specialists in all fields to develop innovative solutions and to extend your national and international network. In addition, we offer you a competitive salary package.

Interested? The recruitment process consists of an initial phone screening and business interviews before proceeding to a possible job offer. A background check will be part of the process as well. LyondellBasell does not accept or retain unsolicited resumes or phone calls and/or respond to them or to any third party representing job seekers.

Competencies: To be successful in this role you recognize yourself in the following profile: The role requires strong knowledge and expertise in ISO standards. It also involves a solid understanding of products, their applications, and the raw materials used. Proficiency in quality testing is essential. Key responsibilities include investigating customer complaints and reviewing quality data to ensure continuous improvement. Candidates will be assessed on the following LYB competencies: Build Partnerships, Deliver Results, Drive Innovation, Grow Capabilities, Promote Inclusion.