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- Tasks: Manage valuations, liaise with clients and valuers, and ensure smooth workflow.
- Company: Dynamic auction house in central Edinburgh with a vibrant team culture.
- Benefits: Competitive salary, 28 days annual leave, and opportunities for professional growth.
- Other info: Exciting career development opportunities in a supportive team.
- Why this job: Join a fast-paced environment and make an impact in the world of valuations.
- Qualifications: Strong organisational skills and experience in administration and client service.
The predicted salary is between 30000 - 40000 £ per year.
Interested in the world of auctions and valuations? We are looking to recruit a Full-Time Valuations Administrator for our busy Valuations department (Monday to Friday, 9am to 5pm) based at our central Edinburgh location. The ideal applicant would be a highly organised, strong administrator, team player. Administration and client service experience essential.
Primary Function / Position Summary
To oversee the efficient running of the Valuations Department, ensuring high-quality and timely delivery of valuation services and documentation. To act as a key liaison between clients and valuers, ensuring clear communication and smooth workflow. To maintain and improve departmental processes, ensuring consistency, accuracy, and adherence to company service standards.
Essential Job Functions
- Client & Valuer Liaison
- Acting as primary point of contact for clients regarding valuations, from initial enquiries through progress updates to completion.
- Assigning valuations to appropriate valuers to arrange visits, ensuring valuers have all relevant information in advance.
- Being kept up to date by valuers on progress of initial valuation.
- Resolving issues or delays in scheduling, documentation, or communication, where appropriate.
- Valuations Production
- Production and dispatch of valuation documents and fee notes, in line with our templates and service standards.
- Creating draft documents from valuer notes. Reviewing drafts and basic proofreading/editing before submission to lead valuer. Finalising on return of draft from valuer.
- Ensuring consistency in formatting, quality and adherence to company templates.
- Monitoring timelines for valuation report production and ensuring deadlines are met.
- Administration & Systems
- Overseeing booking systems, database updates, SharePoint entries, and record maintenance.
- Ensuring data accuracy and secure document storage.
- Monitoring administrative processes and identifying improvement.
- Where appropriate, creating sales receipts for auction jobs generated by Valuations.
- Meetings & Reporting
- Timetabling monthly Valuations Department meetings, including agenda setting and follow‑up actions.
- Providing regular updates to senior management on workload, performance, and any issues.
- Tracking KPIs such as turnaround times, document accuracy and departmental fees.
- Teamwork
- Liaison with Glasgow Office Manager to ensure valuations being produced in Glasgow are meeting service standards.
- Providing support and escalation point for urgent or complex valuations and tasks.
Qualification Requirements
- Strong organisational skills.
- Excellent attention to detail and commitment to quality.
- Proven ability to manage multiple priorities and deadlines.
- Strong communication skills, both internal and client‑facing.
- Experience with document production, databases (AMS), and Microsoft Office/SharePoint.
- Ability to improve processes and implement efficient workflows.
Benefits
Salary dependent on experience. 28 days annual leave.
Valuations Administrator in Edinburgh employer: Lyon & Turnbull
Contact Detail:
Lyon & Turnbull Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Valuations Administrator in Edinburgh
✨Tip Number 1
Get to know the company inside out! Research their values, recent projects, and the team you'll be working with. This will help you tailor your conversations and show that you're genuinely interested in being part of their Valuations department.
✨Tip Number 2
Practice your communication skills! Since you'll be liaising with clients and valuers, it's crucial to convey information clearly and confidently. Try role-playing common scenarios with a friend to boost your confidence before the interview.
✨Tip Number 3
Show off your organisational skills! Prepare examples of how you've managed multiple priorities or improved processes in previous roles. This will demonstrate your ability to keep the Valuations department running smoothly.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our team and ready to dive into the world of valuations and auctions.
We think you need these skills to ace Valuations Administrator in Edinburgh
Some tips for your application 🫡
Show Off Your Organisational Skills: As a Valuations Administrator, being organised is key! Make sure your application highlights your ability to manage multiple tasks and deadlines. We want to see how you keep everything running smoothly!
Communicate Clearly: Since you'll be the main point of contact for clients, it's important to demonstrate your strong communication skills in your application. Use clear and concise language to show us you can handle client interactions with ease.
Attention to Detail is a Must: We love candidates who pay attention to detail! When crafting your application, make sure to proofread it thoroughly. Show us that you can produce high-quality documents without any errors.
Apply Through Our Website: Ready to take the plunge? We encourage you to apply through our website for a seamless experience. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Lyon & Turnbull
✨Know Your Valuations
Familiarise yourself with the basics of valuations and auctions. Research common terminology and processes in the industry. This will not only show your interest but also help you engage in meaningful conversations during the interview.
✨Showcase Your Organisational Skills
Prepare examples that highlight your organisational abilities. Think of times when you managed multiple tasks or improved a process. Be ready to discuss how you prioritise work and ensure deadlines are met, as this is crucial for the role.
✨Communicate Clearly
Practice articulating your thoughts clearly and concisely. Since the role involves liaising with clients and valuers, demonstrating strong communication skills is key. Consider doing mock interviews with a friend to refine your delivery.
✨Ask Insightful Questions
Prepare thoughtful questions about the Valuations Department and its processes. This shows your genuine interest in the role and helps you understand how you can contribute effectively. Questions about team dynamics or improvement initiatives can be particularly impactful.