Closing Date for Applications: 12noon 6th November 2026
Commencing salary likely to be in the region of £25,000 - £26,000 per annum
Lyon Equipment Limited is proud to be an employee owned business with a long-standing heritage in the work at height and outdoor industries. Based just off the M6 at Tebay - perfectly positioned between the Lake District and Yorkshire Dales - we have been equipping people to ‘venture further’ since 1973.
We supply market leading products and expertise across the Cycle, Outdoor, Water Sports, and Work at Height industries. Lyon is also home to the Petzl UK Agency.
We are seeking to appoint a Sales Administrator to join the team.
We are looking to fill a full-time position (37.5 hours per week), but alternative hours may be considered.
Reporting to the Sales Administration and Purchasing Manager, you will be responsible for:
Providing quotations and processing customer orders
Handling account queries such as despatch enquiries
Ensuring customers pay to terms
Assisting with the finance and credit control duties of the company
Keeping up to date with current Lyon products technical specification and usage
Promptly and appropriately answering emails and calls relating to:
Customer incidents
Any other inquiries related to products, orders and deliveries
Answer customer enquiries with product information or advice
The person we seek will ideally have the following:
Experience in an administrative, sales support, or customer service role.
Strong organisational skills with the ability to prioritise tasks efficiently.
Excellent verbal and written communication skills, with a professional and customer‑focused approach.
High attention to detail and accuracy when processing orders, updating records, and preparing documents.
Confident using CRM systems, order processing software, and Microsoft Office (especially Outlook, Excel, and Word).
Ability to manage multiple tasks simultaneously and meet deadlines in a fast‑paced environment.
Strong problem‑solving skills with the ability to resolve issues proactively and efficiently.
Comfortable handling inbound customer queries, escalating when required, and ensuring timely follow‑up.
Experience supporting sales teams with quotations, proposal preparation, order tracking, and reporting.
Ability to collaborate effectively with colleagues, providing reliable cross‑departmental support.
Hours of Work:
This is a full-time position which on average equates to 37.5 hours a week Monday-Thursday 08:00 to 17:00 & Friday 08:30 to 14:00
The benefits include:
Commencing salary of £25,000-£26,000 per annum
30 days holiday entitlement per annum including public holidays with loyalty increments (up to 5 extra days holiday)
2pm Friday finish for all staff
Company healthcare scheme
Staff social fund
Friday off the week of your birthday in addition to holiday entitlement
Generous trade and staff discounts
Cycle to Work scheme
Electric car charging facilities available
Opportunity to purchase up to one week’s additional annual leave
24/7 employee assistance program and counselling services as part of the healthcare scheme
Free use of company loan kit subject to availability
Closing date for applications: 12 noon, Friday 6th November 2026.
Interviews will take place at our offices in Tebay on the 9th to 12th November 2026.
Please note we may close this vacancy once we’ve received enough applications, so we encourage you to apply as soon as you can.
#J-18808-Ljbffr
Sales Administrator - Posted 26/10/26 employer: Lyon Equipment Limited
Lyon Equipment Limited is an exceptional employer, offering a vibrant and supportive work culture that values work-life balance and employee well-being. Located in the stunning region between the Lake District and Yorkshire Dales, employees enjoy a dynamic environment filled with outdoor enthusiasts who share a passion for cycling and adventure. With generous benefits including 30 days of holiday, a company healthcare scheme, and opportunities for personal growth, Lyon is dedicated to fostering a fulfilling career for its team members.
