Petzl Sales and Accounts Administrator- Posted 13/10/26

Closing Date for Applications: 12noon 30th October 2026

Commencing salary likely to be in the region of £25,000 - £25,500 per annum (or pro-rata)

The Petzl UK Agency is the Lyon Equipment Ltd team dedicated to servicing Petzl (a French brand) www.petzl.com in the UK and Ireland. The key responsibilities of the agency include Sales Representation, Marketing, Sales Administration, Technical Support and Aftersales, for the Outdoor, Work at Height and Rescue markets. We provide a friendly, contemporary and dynamic working environment and we strongly value a good work life balance.

We are seeking to appoint a Petzl Sales and Accounts Administrator to join the Petzl UK Agency, based at our office in Tebay, Cumbria.

Key responsibilities of the role:

• Answering and responding to incoming telephone calls and emails
• Liaising with colleagues as appropriate to deliver an exemplary customer experience
• Processing orders and quotes
• Tracking customer orders from quotation through to final delivery
• Supporting Aftersales as and when needed at busy periods and/or holiday cover
• Keeping on top of overdue customer payments
• Handling new account enquiries efficiently
• Learning about Petzl productsand solutions
• Advising customers on product selection
• Communicating with the France based Petzl team
• Liaising with the sales representatives
• In addition to working directly with our customers, the Petzl Sales and Accounts Administrator will also work closely with other departments both here in the UK office and Petzl in France.

It is essential that you are happy working as part of a small team in an open office environment.

What we need from you:

• Have a strong command of English and can demonstrate verbal and written communication skills
• Ability to communicate in a clear and concise manner
• Be able to handle enquiries in a diplomatic, helpful, and efficient way
• Be organised, with excellent attention to detail and a thorough understanding of the importance of following business processes
• Have good computer skills and experience of data entry
• Be self-motivated and happy to work as part of a team
• Be willing to undertake personal training and development

Hours of Work: This position is a part-time (reduced hour) role Mon to Fri - for example 09:00 -15:00 Mon - Thurs (Friday 08:30 to 14:00) though other time periods will be considered.

The benefits include:

• Commencing salary of £25,000-£25,500 (pro rata) dependant on experience
• 30 days holiday entitlement per annum including public holidays with loyalty increments (up to 5 extra days holiday)
• 2pm Friday finish for all staff
• Company healthcare scheme
• Staff social fund
• Friday off the week of your birthday in addition to holiday entitlement
• Generous trade and staff discounts
• Cycle to Work scheme
• Electric car charging facilities available
• Opportunity to purchase up to one week’s additional annual leave
• 24/7 employee assistance program and counselling services as part of the healthcare scheme
• Free use of company loan kit subject to availability

Closing date for applications: 12 noon, Friday the 30th of October 2026.

Please note we may close this vacancy once we’ve received enough applications, so we encourage you to apply as soon as you can.

An office-based interview (max 2hrs) will take place: Mon 2nd to Fri 6th of November

Second office-based interviews - if needed - will take place: Mon 9th to Fri 13th of November

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