Customer Operations Expert in York

Customer Operations Expert in York

York Full-Time 35000 - 45000 £ / year (est.) No working from home possible
Lynxight

At a Glance

  • Tasks: Lead exciting projects deploying innovative AI safety products for lifeguards.
  • Company: Join Lynxight, a pioneer in water safety technology.
  • Benefits: Competitive salary, dynamic work environment, and opportunities for growth.
  • Other info: Be part of a mission-driven team that saves lives!
  • Why this job: Make a real difference in water safety while working with cutting-edge technology.
  • Qualifications: Bachelor's degree and 2+ years in customer-facing project management required.

The predicted salary is between 35000 - 45000 £ per year.

Lynxight is revolutionising water safety by equipping pool lifeguards with an AI-based companion. Our innovative technology enhances lifeguards' response times and provides pool management with crucial operational insights, setting new standards in the aquatic leisure industry. With a growing global presence across renowned fitness, leisure, and hospitality sectors, and strategic partnerships aimed at advancing water safety, Lynxight is at the forefront of technological breakthroughs.

The Role

We are looking for an experienced Customer Operations Expert to lead the deployments of our innovative safety products. This role involves managing multiple pool deployment projects by coordinating both internal and external resources while working closely with customers and partners. It requires a hands-on approach using our internal tools to ensure end-to-end success.

Qualifications

  • Bachelor's degree in Industrial Engineering or a related discipline.
  • 2+ years of experience in customer-facing technical project management in a global environment.
  • Excellent English communication skills (verbal and written).
  • Strong proficiency in multiple software platforms and a meticulous attention to detail.

Send your CV to and let’s make an impact together!

Customer Operations Expert in York employer: Lynxight

At Lynxight, we pride ourselves on being an exceptional employer that not only values innovation but also prioritises the well-being and growth of our employees. Our collaborative work culture fosters creativity and encourages professional development, offering unique opportunities to lead impactful projects in the aquatic leisure industry. With a commitment to advancing water safety through cutting-edge technology, joining our team means being part of a mission that truly saves lives while enjoying a supportive environment in a dynamic global setting.

Lynxight

Contact Details:

Lynxight Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Customer Operations Expert in York

Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that Customer Operations Expert role.

Tip Number 2

Prepare for interviews by researching Lynxight and understanding their products. We want you to show genuine interest in how our AI-based technology is changing water safety. Tailor your answers to reflect how your experience aligns with our mission.

Tip Number 3

Practice your communication skills! As a Customer Operations Expert, you'll need to convey complex ideas clearly. We suggest doing mock interviews with friends or using online platforms to refine your verbal and written communication.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. We’re excited to see how you can contribute to our mission of enhancing water safety!

We think you need these skills to ace Customer Operations Expert in York

Project Management
Customer Relationship Management
Technical Project Management
Communication Skills
Attention to Detail
Software Proficiency
Coordination Skills

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights relevant experience that aligns with the Customer Operations Expert role. We want to see how your skills and background can help us revolutionise water safety!

Showcase Your Communication Skills:Since excellent communication is key for this role, use clear and concise language in your application. We love seeing candidates who can express their thoughts effectively, just like we do at Lynxight.

Highlight Project Management Experience:Don’t forget to mention any experience you have in managing projects, especially in a customer-facing environment. We’re looking for someone who can juggle multiple deployments, so show us you’ve got what it takes!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!

How to prepare for a job interview at Lynxight

Know Your Tech

Familiarise yourself with the AI-based technologies Lynxight uses. Understand how they enhance lifeguard response times and operational insights. This will show your genuine interest in their products and how you can contribute to their mission.

Project Management Examples

Prepare specific examples from your past experience that demonstrate your project management skills, especially in customer-facing roles. Highlight how you've successfully coordinated resources and managed multiple projects simultaneously.

Communication is Key

Since excellent communication skills are crucial for this role, practice articulating your thoughts clearly and concisely. Be ready to discuss how you've effectively communicated with customers and partners in previous positions.

Attention to Detail

Showcase your meticulous attention to detail by discussing a time when it made a significant difference in a project. Whether it was catching an error or improving a process, this will resonate well with Lynxight's focus on operational excellence.