Customer Operations Expert in Cardiff

Customer Operations Expert in Cardiff

Cardiff Full-Time 35000 - 45000 £ / year (est.) No working from home possible
Lynxight

At a Glance

  • Tasks: Lead exciting projects deploying innovative AI safety products for lifeguards.
  • Company: Join Lynxight, a pioneer in water safety technology.
  • Benefits: Competitive salary, dynamic work environment, and opportunities for growth.
  • Other info: Be part of a mission-driven team that saves lives!
  • Why this job: Make a real difference in water safety while working with cutting-edge technology.
  • Qualifications: Bachelor's degree and 2+ years in customer-facing project management required.

The predicted salary is between 35000 - 45000 £ per year.

Lynxight is revolutionising water safety by equipping pool lifeguards with an AI-based companion. Our innovative technology enhances lifeguards' response times and provides pool management with crucial operational insights, setting new standards in the aquatic leisure industry. With a growing global presence across renowned fitness, leisure, and hospitality sectors, and strategic partnerships aimed at advancing water safety, Lynxight is at the forefront of technological breakthroughs.

The Role

We are looking for an experienced Customer Operations Expert to lead the deployments of our innovative safety products. This role involves managing multiple pool deployment projects by coordinating both internal and external resources while working closely with customers and partners. It requires a hands-on approach using our internal tools to ensure end-to-end success.

Qualifications

  • Bachelor's degree in Industrial Engineering or a related discipline.
  • 2+ years of experience in customer-facing technical project management in a global environment.
  • Excellent English communication skills (verbal and written).
  • Strong proficiency in multiple software platforms and a meticulous attention to detail.

Send your CV to and let’s make an impact together!

Customer Operations Expert in Cardiff employer: Lynxight

At Lynxight, we pride ourselves on being an exceptional employer that not only values innovation but also prioritises the well-being and growth of our employees. Our collaborative work culture fosters creativity and teamwork, while our commitment to employee development ensures that you will have ample opportunities to advance your career in a meaningful way. Located at the heart of the aquatic leisure industry, working with us means being part of a mission that truly saves lives, all while enjoying the benefits of a dynamic and supportive environment.

Lynxight

Contact Details:

Lynxight Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Customer Operations Expert in Cardiff

Tip Number 1

Network like a pro! Reach out to people in the industry, especially those connected to Lynxight. A friendly chat can open doors and give you insights that a job description just can't.

Tip Number 2

Prepare for the interview by understanding Lynxight's mission. Dive deep into their technology and think about how your skills as a Customer Operations Expert can contribute to saving lives through better water safety.

Tip Number 3

Showcase your project management skills! Be ready to discuss specific examples of how you've successfully managed customer-facing projects in the past. Use metrics to highlight your impact!

Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the Lynxight team.

We think you need these skills to ace Customer Operations Expert in Cardiff

Project Management
Customer Relationship Management
Technical Project Management
Communication Skills
Attention to Detail
Software Proficiency
Coordination Skills

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights relevant experience that aligns with the Customer Operations Expert role. We want to see how your skills and background can help us revolutionise water safety!

Showcase Your Communication Skills:Since excellent communication is key for this role, ensure your written application reflects your ability to convey ideas clearly. Use concise language and avoid jargon to keep it straightforward.

Highlight Project Management Experience:We’re looking for someone with a hands-on approach to managing projects. In your application, share specific examples of how you've successfully led customer-facing technical projects in the past.

Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to connect and start making an impact together!

How to prepare for a job interview at Lynxight

Know Your Tech

Familiarise yourself with the AI-based technologies Lynxight uses. Understand how they enhance lifeguard response times and operational insights. This will show your genuine interest in their products and your ability to engage in technical discussions.

Project Management Examples

Prepare specific examples from your past experience that demonstrate your project management skills. Highlight instances where you successfully coordinated multiple resources or managed customer relationships, as this role requires a hands-on approach to deployment projects.

Communication is Key

Since excellent communication skills are crucial, practice articulating your thoughts clearly and concisely. Be ready to discuss how you've effectively communicated with customers and partners in previous roles, especially in a global context.

Attention to Detail

Showcase your meticulous attention to detail by discussing how you've ensured accuracy in your work. Bring examples of how this skill has positively impacted project outcomes, particularly in customer-facing roles.