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- Tasks: Provide Level 3 support and manage IT projects in a dynamic environment.
- Company: Join Lynx Recruitment, a leader in IT solutions for the public sector.
- Benefits: Enjoy a mix of office and remote work, plus opportunities for travel.
- Why this job: Be part of impactful projects while enhancing your technical skills in a supportive culture.
- Qualifications: Experience in IT support, strong communication skills, and current SC Clearance required.
- Other info: Ideal for tech enthusiasts looking to grow in a secure, regulated setting.
The predicted salary is between 36000 - 60000 £ per year.
Lynx Recruitment is seeking an experienced 3rd Line Windows Engineer to perform a combination of Level 3 support and project-based tasks, supporting a range of IT platforms primarily within the public sector. The role requires strong troubleshooting skills and the ability to remain effective under pressure during incidents.
Key Responsibilities:
- Migrate infrastructure from on-premise to cloud (including Intune and Exchange Online)
- Support and deploy virtual desktop environments (VMware Horizon)
- Build and maintain desktop images, package and deploy applications
- Administer and support Windows Server 2019+ (Active Directory, DNS, DHCP, GPOs, Certificate Services)
- Support SQL Server 2016, Exchange Server, and backup systems (eg, Arcserve UDP)
- Manage virtual environments using VMware ESXi 7.0+ and vCenter 6.7+
- Work within System Centre environments
Requirements:
- Demonstrated experience in both support and project roles
- Strong written and verbal communication
- Excellent time management and ability to meet tight deadlines
- Current SC Clearance (or eligibility for DV Clearance)
Desirable:
- Industry certifications (eg, MCP, MCSA, MCSE)
- Experience working in secure or regulated environments
Location: Primarily office-based, with some remote work and UK travel to client sites.
3rd Line Windows Engineer employer: Lynx Recruitment Ltd
Contact Detail:
Lynx Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 3rd Line Windows Engineer
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as VMware Horizon and Windows Server 2019+. Having hands-on experience or relevant projects to discuss can really set you apart during interviews.
✨Tip Number 2
Brush up on your troubleshooting skills, especially under pressure. Consider preparing examples of past incidents where you successfully resolved issues quickly, as this will demonstrate your ability to handle high-stress situations effectively.
✨Tip Number 3
If you have current SC Clearance or are eligible for DV Clearance, make sure to highlight this in conversations. Security clearance is a significant asset in this role, and it shows your readiness to work in regulated environments.
✨Tip Number 4
Network with professionals in the field, especially those who work in public sector IT roles. Engaging with them on platforms like LinkedIn can provide insights into the company culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace 3rd Line Windows Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in Level 3 support and project-based tasks. Emphasise your troubleshooting skills and any specific technologies mentioned in the job description, such as Windows Server 2019+, VMware, and SQL Server.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for IT and your ability to work under pressure. Mention specific projects or experiences that demonstrate your skills in migrating infrastructure to the cloud and supporting virtual desktop environments.
Highlight Certifications: If you have industry certifications like MCP, MCSA, or MCSE, make sure to include them prominently in your application. These can set you apart from other candidates and show your commitment to professional development.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for a technical role like this.
How to prepare for a job interview at Lynx Recruitment Ltd
✨Showcase Your Technical Skills
Be prepared to discuss your experience with Windows Server 2019+, Active Directory, and cloud migrations. Highlight specific projects where you successfully implemented these technologies, as this will demonstrate your hands-on expertise.
✨Demonstrate Problem-Solving Abilities
Since the role requires strong troubleshooting skills, be ready to share examples of how you've resolved complex issues under pressure. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Communicate Clearly
Excellent communication is key in this role. Practice explaining technical concepts in simple terms, as you may need to interact with non-technical stakeholders. This will show that you can bridge the gap between IT and other departments.
✨Research the Company and Its Clients
Understanding the public sector environment and the specific challenges it faces will give you an edge. Familiarise yourself with Lynx Recruitment's values and recent projects to tailor your answers and show genuine interest in the role.
