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- Tasks: Provide 2nd-3rd line support for IT services, focusing on Windows Server and virtualisation.
- Company: Join a dynamic IT Services company based in Redhill, known for its innovative solutions.
- Benefits: Enjoy a competitive salary of £35,000 - £40,000 and opportunities for professional growth.
- Why this job: Be part of a customer-focused team that values your technical skills and offers a supportive culture.
- Qualifications: Experience with Windows Server, HyperV, VMWare, Firewall, Switching, and Routing is essential.
- Other info: Immediate availability is preferred; send your CV to apply!
The predicted salary is between 35000 - 40000 £ per year.
2nd - 3rd Line Support Technician wanted for an IT Services company based in Redhill. I need candidates with Windows Server, HyperV, VMWare, Firewall, Switching and Routing experience. This role would suit a confident, customer service driven individual with experience working in an MSP. This role is paying £35,000 - £40,000 per annum. If you are available immediately and have the listed skills, please send me your CV.
2nd-3rd Line Technician employer: Lynx Recruitment Ltd
Contact Detail:
Lynx Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 2nd-3rd Line Technician
✨Tip Number 1
Make sure to brush up on your technical skills related to Windows Server, HyperV, and VMWare. Being able to discuss specific projects or experiences where you've used these technologies will really help you stand out during the interview.
✨Tip Number 2
Since this role is customer service driven, prepare examples of how you've successfully handled customer issues in the past. Highlighting your communication skills and ability to resolve conflicts can make a big difference.
✨Tip Number 3
Familiarise yourself with common firewall, switching, and routing concepts. Being able to speak confidently about these topics will show that you're not just technically proficient but also well-rounded in your IT knowledge.
✨Tip Number 4
If you have experience working in an MSP, be ready to discuss how that environment has shaped your skills. Employers love to hear about real-world applications of your knowledge, so share relevant stories that demonstrate your expertise.
We think you need these skills to ace 2nd-3rd Line Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Windows Server, HyperV, VMWare, Firewall, Switching, and Routing. Use specific examples to demonstrate your skills and how they relate to the role.
Craft a Strong Cover Letter: Write a cover letter that showcases your customer service skills and experience in an MSP environment. Explain why you are a good fit for the role and express your enthusiasm for the position.
Highlight Relevant Experience: In your application, emphasise any previous roles where you provided 2nd or 3rd line support. Detail your responsibilities and achievements to show your capability in handling similar tasks.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Lynx Recruitment Ltd
✨Showcase Your Technical Skills
Make sure to highlight your experience with Windows Server, HyperV, VMWare, and networking concepts during the interview. Be prepared to discuss specific projects or challenges you've faced using these technologies.
✨Demonstrate Customer Service Skills
Since this role requires a customer service-driven individual, be ready to share examples of how you've effectively communicated with clients or resolved their issues in previous roles. This will show that you understand the importance of customer satisfaction.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about common issues that arise in an MSP environment and how you would approach resolving them. This will demonstrate your practical knowledge and critical thinking skills.
✨Research the Company
Familiarise yourself with the IT Services company’s values, mission, and recent projects. Showing that you’ve done your homework can set you apart from other candidates and demonstrate your genuine interest in the position.
