At a Glance
- Tasks: Provide top-notch housing management services and support tenants in their journey.
- Company: Join a dedicated Housing Services team in Rugby, making a difference in the community.
- Benefits: Competitive pay, flexible working pattern, and valuable experience in housing management.
- Other info: Full-time role with a mix of office and remote work opportunities.
- Why this job: Make a real impact by helping residents and resolving housing issues.
- Qualifications: Experience in housing management and a valid driving licence required.
The predicted salary is between 18.85 - 18.85 £ per hour.
Location: Rugby
Pay: £17.18 - £18.85 per hour PAYE
Contract: Temporary (7 September 2026 to 18 December 2026)
Hours: Full-time, Monday to Friday, 9:00am - 5:00pm
Working Pattern: 4 days office-based / 1 day remote
The Role
We are recruiting for an experienced Housing Officer to join a busy Housing Services team in Rugby. This is a varied, customer-focused position responsible for providing a comprehensive housing management service to tenants. You will manage your own workload and work closely with residents, internal teams and external agencies to help sustain tenancies, resolve housing issues and provide a high-quality service. The position involves a combination of office-based work, home visits and estate visits, so candidates must be able to drive and have access to their own vehicle for work purposes.
Key Responsibilities
- Provide a comprehensive housing management service to tenants
- Manage a range of tenancy and housing management cases
- Conduct home visits, estate visits and property inspections
- Support new tenants during the settling-in period
- Investigate tenancy breaches and take appropriate action
- Manage complaints relating to anti-social behaviour and neighbour disputes
- Prepare witness statements, case notes and evidence for potential legal proceedings
Housing Officer in Walsall employer: Lynx Employment Services
Join our dynamic team in Walsall as a Senior Planning Officer, where you will play a crucial role in shaping the community through effective planning enforcement. We pride ourselves on fostering a collaborative work culture that values professional development and offers opportunities for growth within the local authority framework. Enjoy competitive pay and the chance to make a meaningful impact in your community while working alongside dedicated professionals.
