At a Glance
- Tasks: Manage rent accounts, support tenants, and maximise rental income.
- Company: Join a dedicated Housing Income Team making a difference in the community.
- Benefits: Stable hours, competitive pay, and opportunities for professional growth.
- Other info: Dynamic role with a focus on community support and tenant welfare.
- Why this job: Make a real impact by helping vulnerable tenants sustain their homes.
- Qualifications: Experience in housing roles and strong communication skills required.
The predicted salary is between 31500 - 38500 £ per year.
Hours
37 hours per week
Working hours
Monday to Friday, 9:00am
Start date
ASAP
End date
26 October 2026
Checks required
- Basic DBS and full DVLA licence check
- ### Overview
We're looking for an experienced housing professional to join the Housing Income Team. This role would suit candidates with experience as a
Rent Officer, Housing & Income Officer, Tenancy Officer or Tenancy Sustainment Officer who are confident managing rent arrears, supporting tenants and, where necessary, progressing legal action.
The successful candidate will manage a portfolio of properties, maximise rental income, provide tenancy sustainment support and work proactively with residents to prevent arrears and homelessness.
- ### Key Responsibilities
- Manage rent accounts for a designated housing patch.
- Maximise rent collection through early intervention and arrears recovery.
- Provide welfare benefits and income maximisation advice.
- Support vulnerable tenants to sustain their tenancies.
- Carry out home visits and tenant interviews.
- Prepare court documentation and represent the client in possession proceedings.
- Work closely with Housing Benefits, DWP, CAB, solicitors and the courts.
- Set up and manage
Rent Officer in Redditch employer: Lynx Employment Services
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