At a Glance
- Tasks: Deliver high-quality planning services and manage diverse planning applications.
- Company: Join a forward-thinking authority focused on sustainable development.
- Benefits: Competitive salary, professional growth, and a chance to shape communities.
- Other info: Dynamic team environment with opportunities for career advancement.
- Why this job: Make a real difference in your community through impactful planning.
- Qualifications: Experience in town planning and excellent customer service skills.
The predicted salary is between 40000 - 50000 £ per year.
Our client is looking for a Senior Town Planning Officer, who will play a pivotal role in delivering high-quality Development Management services. You will provide expert planning advice, manage a varied caseload of minor and other planning applications, and support the delivery of wider planning objectives across the authority.
Working within the Planning and Development team, you will help ensure that development proposals align with our place-shaping ambitions supporting the right development, in the right place, at the right time.
Key Responsibilities:- Contribute proactively to the effective delivery of the Planning Service, supporting corporate objectives and continuous improvement.
- Deliver excellent customer service across all interactions, including with residents, developers, Councillors, and stakeholders.
- Provide timely, professional advice to members of the public and support engagement through the Customer Contact Centre and feedback channels.
- Assist in responding to complaints and enquiries from customers, MPs, and Councillors in line with corporate standards.
- Maintain accurate and up-to-date records in DEF and IT systems to support performance monitoring and statutory targets.
- Support the Council's place-shaping agenda by promoting sustainable and appropriate development.
Senior Town Planning Officer in Northampton employer: Lynx Employment Services
As a Senior Town Planning Officer, you will join a dynamic and supportive Planning and Development team dedicated to shaping sustainable communities. Our organisation prioritises employee growth through continuous professional development opportunities and fosters a collaborative work culture that values innovation and excellence in service delivery. Located in a vibrant area, we offer a unique chance to make a meaningful impact on local development while enjoying a healthy work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Town Planning Officer in Northampton
✨Tip Number 1
Network like a pro! Get out there and connect with professionals in the planning field. Attend local events, join relevant online forums, and don’t be shy to reach out on LinkedIn. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for interviews by researching the authority's recent projects and planning objectives. Show them you’re not just another candidate; you’re genuinely interested in their work and how you can contribute. We want you to shine and demonstrate your passion for place-shaping!
✨Tip Number 3
Practice your communication skills! As a Senior Town Planning Officer, you’ll need to deliver excellent customer service. Role-play common scenarios with friends or family to build your confidence in providing advice and handling enquiries. We believe in you!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’ve got loads of resources to help you prepare for the next steps. Let’s get you that dream job in town planning!
We think you need these skills to ace Senior Town Planning Officer in Northampton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Town Planning Officer role. Highlight your relevant experience in Development Management and any specific projects that showcase your planning expertise. We want to see how you align with our place-shaping ambitions!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about town planning and how your skills can contribute to our objectives. Be sure to mention your customer service experience, as we value excellent interactions with residents and stakeholders.
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you've delivered high-quality planning services or improved processes in previous roles. This will help us see the impact you've made in your past positions.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Lynx Employment Services
✨Know Your Planning Principles
Make sure you brush up on the key principles of town planning and development management. Familiarise yourself with local policies and regulations, as well as any recent developments in the field. This will help you demonstrate your expertise and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since delivering excellent customer service is crucial for this role, think of examples from your past experiences where you've successfully managed interactions with residents, developers, or stakeholders. Be ready to discuss how you handled complaints or enquiries effectively, showcasing your communication skills.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about potential challenges you might face in the role and how you would approach them. Practising these scenarios can help you articulate your thought process clearly during the interview.
✨Align with Place-Shaping Ambitions
Research the council's place-shaping agenda and be prepared to discuss how your vision aligns with their objectives. Show enthusiasm for sustainable development and be ready to suggest innovative ideas that could contribute to their goals. This will demonstrate your commitment to the role and the community.
