At a Glance
- Tasks: Support the Housing team with admin and finance tasks while helping tenants.
- Company: Join a dynamic housing service focused on customer satisfaction.
- Benefits: Gain valuable experience in a fast-paced environment with a supportive team.
- Other info: This is a maternity cover role with a chance to shine.
- Why this job: Make a difference in people's lives while developing your skills.
- Qualifications: Strong admin and customer service skills are essential.
The predicted salary is between 27800 - 27800 Β£ per year.
Hours: 37 hours per week, Monday to Friday (9:00am 5:30pm)
Contract: 1 July 2026 - 31 December 2026 (Maternity cover)
Lynx Employment Services are recruiting on behalf of our client for an organised and customer-focused Housing Finance Officer to join a busy housing team. This is an excellent opportunity for someone with strong administration and customer service skills who enjoys working in a fast-paced office environment while supporting tenants and colleagues.
The Role
You will provide essential administrative and financial support to the Housing team, ensuring enquiries are dealt with efficiently and records are maintained accurately. You will be responsible for managing the Housing Finance inbox, processing payments, handling customer enquiries and supporting the wider tenancy team with day-to-day administrative tasks.
Key Responsibilities
- Manage the Housing Finance inbox, responding to emails and allocating queries where appropriate.
- Log and update information accurately on the housing management system.
- Provide administrative support to the Housing Tenancy Team.
- Process customer payments and maintain accurate financial records.
- Handle telephone and email enquiries professionally and efficiently.
- Receive, sort and book in incoming post.
- Assist colleagues with general administrative duties.
Housing Finance Officer employer: Lynx Employment Services
Lynx Employment Services is an exceptional employer that values its employees by fostering a supportive and dynamic work culture. With a focus on professional development, we offer opportunities for growth within the housing sector, ensuring that our team members are equipped with the skills needed to excel in their roles. Located in a vibrant community, we pride ourselves on our commitment to customer service and teamwork, making this a rewarding place to contribute to meaningful housing solutions.