At a Glance
- Tasks: Assist with tenancy management and customer engagement to enhance community satisfaction.
- Company: Dynamic housing organisation focused on improving customer relations.
- Benefits: Gain valuable experience, flexible hours, and a supportive work environment.
- Other info: Temporary role with potential for future opportunities.
- Why this job: Make a difference in people's lives while developing your administrative skills.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
Our client is looking for a temporary customer-focused tenancy administrative for Maternity/Paternity Cover.
Duties to include:
- Services including but not limited to tenancy and income management
- Reletting empty properties and garages
- Customer engagement and involvement
- Estate management, ASB, enforcing tenancy conditions and housing related support services
The post holder will undertake a wide range of tasks including:
- Logging customer contacts
- Responding to simple requests for information
- Application forms
- Taking payments
- Tenancy and void administration
- Garage allocation
- Invoice processing
- Stationery ordering
- Filing
There will be an emphasis on improving customer relations and increasing satisfaction levels and engagement opportunities with the homes and communities our customers live in and the services provided.
Working Monday to Friday 9am to 5.30pm.
Housing Assistant employer: Lynx Employment Services
As a Housing Assistant, you will join a supportive and dynamic team dedicated to enhancing customer satisfaction and community engagement. Our company fosters a collaborative work culture that prioritises employee development, offering training and growth opportunities to help you excel in your role. Located in a vibrant community, we provide a meaningful work environment where your contributions directly impact the lives of residents and the quality of housing services.
