At a Glance
- Tasks: Manage customer enquiries and provide top-notch service in a fast-paced environment.
- Company: Join a dynamic team in Ellesmere Port with a focus on customer satisfaction.
- Benefits: Earn £13.23 per hour with full-time hours and a supportive work culture.
- Other info: Opportunity to grow in a busy office with a positive atmosphere.
- Why this job: Perfect for organised individuals who thrive on communication and teamwork.
- Qualifications: Experience in admin and customer service, plus strong IT skills required.
The predicted salary is between 27000 - 28000 € per year.
Location: Ellesmere Port
Job Type: Full-Time, Temp until November
Working Hours: Monday to Friday, 40 hours per week
Pay Rate: £13.23 per hour
About the Role
We are currently recruiting for a Contract Controller Admin & Customer Service to join a busy and fast-paced team based in Ellesmere Port. This is an excellent opportunity for an organised and customer-focused individual who enjoys administration, communication, and supporting day-to-day operations.
Key Responsibilities
- Managing customer enquiries via phone and email
- Providing excellent customer service and resolving queries efficiently
- Maintaining accurate records and updating internal systems
- Supporting contract administration and documentation
- Liaising with clients, suppliers, and internal departments
- Scheduling and coordinating appointments or service requests
- General office administration duties
Requirements
- Previous experience in administration and customer service
- Strong communication and organisational skills
- Good IT skills, including Microsoft Office
- Ability to work independently and as part of a team
- Professional and positive attitude
Contract Controller Admin & Customer Service employer: Lynx Employment Services
Join our dynamic team in Ellesmere Port, where we prioritise a supportive work culture that values your contributions and fosters professional growth. As a Contract Controller Admin & Customer Service, you'll benefit from a collaborative environment, competitive pay, and opportunities to enhance your skills while making a meaningful impact on customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Contract Controller Admin & Customer Service
✨Tip Number 1
Get to know the company! Research their values and culture so you can tailor your approach during interviews. This shows you're genuinely interested and helps you stand out.
✨Tip Number 2
Practice your communication skills. Since this role involves a lot of customer interaction, being able to articulate your thoughts clearly will be key. Try mock interviews with friends or family!
✨Tip Number 3
Show off your organisational skills! Prepare a few examples of how you've managed tasks or resolved issues in previous roles. This will demonstrate your ability to handle the fast-paced environment.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Contract Controller Admin & Customer Service
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in administration and customer service. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Contract Controller Admin & Customer Service role. Share specific examples of how you've provided excellent customer service in the past.
Show Off Your IT Skills:Since good IT skills are a must, mention any experience you have with Microsoft Office or other relevant software. We love seeing candidates who are tech-savvy and can hit the ground running!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Lynx Employment Services
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Contract Controller Admin & Customer Service. Familiarise yourself with managing customer enquiries, maintaining records, and supporting contract administration. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since this role involves a lot of communication, practice articulating your thoughts clearly. Prepare examples of how you've successfully resolved customer queries in the past. This will demonstrate your ability to provide excellent customer service and handle challenging situations effectively.
✨Highlight Your Organisational Skills
Being organised is key for this position. Bring up specific instances where your organisational skills made a difference in your previous roles. Whether it was scheduling appointments or managing documentation, showing that you can keep things running smoothly will impress the interviewers.
✨Be Ready for IT Questions
Since good IT skills are a requirement, brush up on your Microsoft Office knowledge. Be prepared to discuss how you've used these tools in your previous jobs. If you have experience with any specific software related to contract administration, make sure to mention that too!
