At a Glance
- Tasks: Lead a team to deliver top-notch housing and neighbourhood management services.
- Company: Join a dedicated organisation focused on community well-being in Kirklees.
- Benefits: Competitive salary, professional development, and a chance to make a real difference.
- Other info: Opportunity for continuous improvement and policy development in a supportive environment.
- Why this job: Shape housing services and support your community while growing your career.
- Qualifications: Experience in housing management and strong leadership skills required.
The predicted salary is between 40000 - 50000 £ per year.
We are currently recruiting for an experienced Housing Manager to lead the delivery of high-quality housing and neighbourhood management services across Kirklees. This is an excellent opportunity for a housing professional with experience managing teams, handling complex tenancy issues and delivering customer-focused housing services.
Key Responsibilities
- Undertake formal duties relating to housing legislation, housing fraud, rent arrears, leaseholders and leasehold services.
- Support staff managing complex cases involving antisocial behaviour, debt management, safeguarding concerns and mental health challenges.
- Lead and manage a customer-focused housing management service covering tenancy management, income collection, empty homes and partnership working.
- Plan, coordinate and allocate resources effectively to meet operational demands and service priorities.
- Monitor performance, analyse trends and implement service improvements alongside Neighbourhood Service Managers and Housing Managers.
- Prepare professional reports, complaints responses and communications for senior management, legal services and external partners.
- Provide leadership, coaching and support to staff, promoting high performance and continuous improvement.
- Contribute to policy development and ensure compliance with relevant housing legislation and best practice.
Requirements
- Previous experience in housing management, neighbourhood services or a similar leadership role.
- Strong knowledge of housing legislation, tenancy management and leasehold services.
- Experience managing staff, performance and complex casework.
- Excellent communication, report-writing and stakeholder management skills.
- Ability to analyse performance data and drive service improvements.
- CIH Level 4 qualification or willingness to work towards it is desirable.
- Enhanced DBS required.
To apply, please send your CV to Lynx Employment Services or contact us for further information.
Housing Manager in Yorkshire employer: Lynx Employment Services Ltd
As a Housing Manager with us, you will be part of a dynamic team dedicated to delivering exceptional housing services in the vibrant community of Kirklees. We pride ourselves on fostering a supportive work culture that encourages professional growth and development, offering opportunities for training and advancement in your career. With a focus on customer satisfaction and community engagement, we provide a rewarding environment where your contributions make a real difference in people's lives.
Contact Details:
Lynx Employment Services Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Housing Manager in Yorkshire
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Tailor your answers to show how your experience aligns with their mission, especially in areas like tenancy management and customer service.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to boost your confidence. Focus on articulating your experience with complex casework and team leadership clearly.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you stand out, and applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Housing Manager in Yorkshire
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the specific skills and experiences mentioned in the job description. Highlight your previous roles in housing management and any relevant achievements that showcase your ability to handle complex cases and lead teams.
Showcase Your Communication Skills:Since excellent communication is key for this role, ensure your written application demonstrates your ability to convey information clearly. Use professional language and structure your application well to make a great impression.
Highlight Leadership Experience:As a Housing Manager, you'll be leading a team, so don’t forget to emphasise your leadership experience. Share examples of how you've supported staff and driven performance improvements in your previous roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Lynx Employment Services Ltd
✨Know Your Housing Legislation
Brush up on your knowledge of housing legislation before the interview. Be prepared to discuss how you’ve applied this knowledge in past roles, especially in managing tenancy issues and leasehold services.
✨Showcase Your Leadership Skills
Think of specific examples where you've successfully led a team or managed complex cases. Highlight your coaching and support strategies that promoted high performance among your staff.
✨Prepare for Scenario Questions
Expect questions about handling antisocial behaviour or safeguarding concerns. Prepare detailed responses that demonstrate your problem-solving skills and customer-focused approach.
✨Bring Data-Driven Insights
Be ready to discuss how you've used performance data to drive service improvements. Share examples of trends you've analysed and the impact of your actions on operational demands.
