At a Glance
- Tasks: Provide expert housing and welfare advice while supporting customers in need.
- Company: Join a dedicated team focused on making a difference in the community.
- Benefits: Competitive pay, hybrid working, and potential for permanent position.
- Other info: Dynamic role with opportunities to collaborate and grow professionally.
- Why this job: Make a real impact by helping people secure housing and improve their wellbeing.
- Qualifications: Experience in housing, welfare rights, and strong communication skills.
Pay: £18.35 per hour PAYE
Hours: 37 hours per week
Location: Hybrid – 3 days per week in the office
Duration: 3 months initially with the potential to become a permanent position for the right candidate.
We are looking for an experienced Housing & Welfare Officer to join a busy team delivering specialist housing and welfare advice and support to customers across the borough. This is an excellent opportunity for someone with a strong background in housing, homelessness prevention and welfare rights who is passionate about helping people maximise their income, secure suitable housing and improve their wellbeing.
The Role
- Provide specialist advice on housing, homelessness legislation, housing rights and welfare benefits.
- Support customers with income maximisation and welfare rights.
- Deliver housing and welfare solutions in line with current legislation, policies and procedures.
- Represent customers at Tribunals and Court Hearings where required.
- Work collaboratively with partner organisations and support joint initiatives and externally funded projects.
- Deliver a responsive, customer-focused service that promotes independence and wellbeing.
Essential Requirements
- Previous experience in a Housing & Welfare, Housing Options, Homelessness or Welfare Rights role.
- Good knowledge of homelessness legislation, housing law and welfare benefits.
- Experience supporting vulnerable customers with complex housing and welfare issues.
- Experience preparing reports, case records and supporting legal proceedings where required.
- Excellent communication, negotiation and advocacy skills.
- Ability to manage a varied caseload and work independently.
- Strong IT and case management skills.
Working Pattern: Hybrid working. Office attendance required 3 days per week.
If you're looking for a rewarding opportunity where you can make a real difference to people's lives, we'd love to hear from you.
Housing & Welfare Officer in Walsall employer: Lynx Employment Services Ltd
Lynx Employment Services Ltd is an excellent employer, offering a supportive work culture that values collaboration and professional growth. With a hybrid working model in Northampton, employees benefit from flexibility while engaging in meaningful projects that impact the public sector. The company prioritises employee development, providing opportunities for continuous learning and advancement within a dynamic legal environment.
Contact Details:
Lynx Employment Services Ltd Recruitment Team
