At a Glance
- Tasks: Support residents facing financial hardship with advice and guidance.
- Company: Join a supportive local authority team making a real difference.
- Benefits: Fully remote work, competitive pay, and long-term contract until 2027.
- Other info: Immediate start available with opportunities for personal growth.
- Why this job: Help vulnerable individuals achieve financial stability and improve their wellbeing.
- Qualifications: Experience in financial inclusion, welfare benefits, and excellent communication skills.
Location: Fully Remote
Rate: £16.90 per hour PAYE
Hours: 37 hours per week, Monday to Friday
Contract: Until 31 January 2027 (initially)
Start Date: ASAP
We are currently recruiting for an experienced Financial Inclusion Officer to join a busy and supportive local authority team. This is an excellent opportunity for someone with a background in financial inclusion, welfare benefits, debt advice or housing support who is passionate about helping vulnerable residents improve their financial wellbeing.
The Role
You will manage a caseload of residents experiencing financial hardship, providing practical advice, guidance and support to help them maximise income, access benefits and grants, reduce debt and sustain their housing. Working with a range of partner agencies, you will help individuals achieve long-term financial stability.
Key Responsibilities
- Manage a varied caseload of customers with complex financial needs.
- Provide advice on welfare benefits, budgeting and financial support.
- Support applications for hardship payments, discretionary grants and other funding.
- Help residents maximise household income and reduce financial hardship.
- Work closely with housing providers, debt advisers, Citizens Advice and other support organisations.
- Complete needs assessments and develop tailored action plans.
- Maintain accurate case records and performance information.
- Deliver a high standard of customer service while working to service targets.
About You
We’re looking for someone with:
- Experience supporting people facing financial hardship.
- Knowledge of welfare benefits and financial inclusion services.
- Experience managing a busy caseload.
- Excellent communication and customer service skills.
- The ability to build positive relationships with customers and partner organisations.
- Strong organisational skills and the ability to prioritise workloads.
- Good IT skills, including Microsoft Office.
What’s on Offer
- Fully remote working.
- Long-term contract until January 2027.
- Competitive hourly rates.
- Immediate start available.
- Opportunity to make a real difference to people's lives while working within an experienced team.
If you have experience in financial inclusion, welfare advice, housing support or debt advice and are looking for your next contract opportunity, we’d love to hear from you.
Financial Inclusion Officer in Solihull employer: Lynx Employment Services Ltd
Lynx Employment Services Ltd is an excellent employer, offering a supportive work culture that values collaboration and professional growth. With a hybrid working model in Northampton, employees benefit from flexibility while engaging in meaningful projects that impact the public sector. The company prioritises employee development, providing opportunities for continuous learning and advancement within a dynamic legal environment.
Contact Details:
Lynx Employment Services Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Financial Inclusion Officer in Solihull
✨Join Financial Networking Events
Jump into local finance meetups and conferences — they’re a goldmine for temporary roles in banking and financial services. You can chat with industry professionals and even get leads on upcoming opportunities that might not be posted online yet.
✨Utilise Temp Agencies Specialised in Finance
Reach out to temp agencies that focus on the banking sector. They often have strong ties with various firms and can help you secure short-term gigs that can help beef up your CV and get your foot in the door at firms like Lynx Employment Services Ltd.
✨Connect with Alumni from Your Uni
Don't underestimate the power of your university’s alumni network. Many former students are working in banking and can help you find temporary roles or even offer mentorship. Reach out directly or attend alumni events to broaden your circle.
✨Stay Active on Job Boards and Company Websites
Keep your eyes peeled on job boards specifically for finance roles. Companies like Lynx Employment Services Ltd might post temporary positions directly on their sites, so make sure to apply there too. Set alerts to catch those roles the moment they go live!
We think you need these skills to ace Financial Inclusion Officer in Solihull
Some tips for your application 🫡
Show Off Your Academic Achievements:In banking and financial services, your academic record can really make you stand out. List relevant grades, certifications, or coursework on your CV, especially if you've taken finance-related modules. This is particularly important for a temporary role where qualifications can help you shine even brighter!
Highlight Relevant Experience:If you’ve done any internships, part-time roles, or even coursework that aligns with banking or finance, make sure you include those! Showcase specific tasks where you used quantitative skills or analytical thinking, as this is what the hiring managers at Lynx Employment Services Ltd will be keen to see in your application.
Tailor Your Cover Letter Purposefully:When writing your cover letter, focus on why you’re interested in a temporary position at Lynx Employment Services Ltd. Let them know how you can quickly adapt to the team's needs and how eager you are to learn the ropes of the banking sector during this short stint. Your motivation and enthusiasm could really set you apart!
Be Prepared with References:For temporary roles, references can play a crucial role in your application. Make sure you’ve got a couple of references lined up who can vouch for your skills and work ethic. This helps to give Lynx Employment Services Ltd confidence in your short-term commitment to the role.
How to prepare for a job interview at Lynx Employment Services Ltd
✨Brush Up on Financial Regulations
Since this is a role in banking and financial services, be ready to discuss key regulations like MiFID, Basel III, or GDPR. These are hot topics, and your awareness of how they impact daily operations can give you a significant edge during your interview with Lynx Employment Services Ltd.
✨Showcase Your Analytical Skills
Prepare for interview questions that assess your analytical abilities. You might need to tackle hypothetical scenarios involving risk assessment or financial forecasting. Bringing examples of relevant projects or coursework can emphasise your practical understanding of these concepts.
✨Highlight Flexibility and Adaptability
For a temporary role, showing that you can quickly pick up new processes and tools is crucial. Be ready to discuss previous experiences where you had to adapt to changing requirements or tight deadlines, as this will reassure Lynx Employment Services Ltd that you’re a reliable team player.
✨Demonstrate a Willingness to Learn
In a temporary position, leaning into your eagerness to learn can really set you apart. Be prepared to share how you’re staying updated on industry trends or any additional training you've pursued. Employers appreciate candidates who are proactive about their development—even for short-term roles.
