At a Glance
- Tasks: Administer Council Tax accounts and handle disputes with confidence.
- Company: Join a supportive council team with a focus on community service.
- Benefits: Competitive pay, hybrid working, and potential for extension.
- Other info: Perfect for those seeking a temporary role with potential for growth.
- Why this job: Make a difference in your community while gaining valuable experience.
- Qualifications: Previous Council Tax administration experience and strong communication skills.
We are recruiting for an experienced Council Tax Officer to support the administration of Council Tax services on a 3-month temporary assignment (could be extended).
Role: Council Tax Officer
Pay: £16.08 per hour
Hours: Monday to Friday, 9:00am – 5:00pm
Working Pattern: Hybrid working
Duration: 3 months
Essential Requirements:
- Previous Council Tax administration experience
- Experience using NEC and Enterprise
- Strong knowledge of Council Tax legislation
- Confident handling liability changes, disputes, exemptions and discounts
- Good written communication skills
- Ability to work accurately within a busy Council Tax team
Key Duties:
- Administer Council Tax accounts in line with current legislation
- Process changes and disputes relating to liability
- Apply exemptions and discounts correctly
- Contact customers by email and telephone where required
- Support the wider Council Tax team to ensure cases are handled accurately and efficiently
This role would suit an experienced Council Tax professional who is confident using NEC and Enterprise and can work independently with minimal supervision.
Council Tax Officer – Hybrid in Oldbury employer: Lynx Employment Services Ltd
Join our dynamic team as a Council Tax Officer, where you will benefit from a supportive work culture that values your expertise and encourages professional growth. With hybrid working options and a focus on employee well-being, we offer a rewarding environment that allows you to make a meaningful impact in the community while enjoying flexibility in your work-life balance.
Contact Details:
Lynx Employment Services Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Council Tax Officer – Hybrid in Oldbury
✨Tip Number 1
Network like a pro! Reach out to your connections in the Council Tax field. A quick chat can lead to insider info about job openings or even a referral. Don’t be shy, we all know it’s who you know that counts!
✨Tip Number 2
Prepare for those interviews! Brush up on your knowledge of Council Tax legislation and be ready to discuss your experience with NEC and Enterprise. We want you to shine and show them you’re the perfect fit for the team.
✨Tip Number 3
Follow up after interviews! A simple thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds. We love a proactive approach!
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application noticed. Plus, we’re always looking for talented individuals like you to join our Council Tax team. Let’s make it happen together!
We think you need these skills to ace Council Tax Officer – Hybrid in Oldbury
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your previous Council Tax administration experience. We want to see how your skills match the role, so don’t be shy about showcasing your knowledge of Council Tax legislation and your experience with NEC and Enterprise.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Council Tax Officer role. Mention specific examples of how you've handled liability changes or disputes in the past, and show us your good written communication skills.
Be Clear and Concise:When filling out your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Make sure to proofread for any typos or errors – accuracy is key in our busy Council Tax team!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Lynx Employment Services Ltd
✨Know Your Stuff
Make sure you brush up on your Council Tax legislation knowledge. Be ready to discuss how you've handled liability changes, disputes, and exemptions in your previous roles. This will show that you’re not just familiar with the theory but have practical experience too.
✨Familiarise Yourself with NEC and Enterprise
Since the role requires experience with NEC and Enterprise, it’s a good idea to review any relevant features or functions of these systems. If you can, try to recall specific instances where you used them effectively in your past jobs. This will demonstrate your technical competence.
✨Communicate Clearly
Good written communication skills are essential for this role. Prepare to give examples of how you've communicated with customers or team members in the past. Practising clear and concise responses will help you convey your points effectively during the interview.
✨Show Your Team Spirit
Even though the role requires independent work, being part of a busy Council Tax team means collaboration is key. Think of examples where you’ve supported your team or contributed to group success. Highlighting your ability to work well with others will make you stand out.
