At a Glance
- Tasks: Support two busy teams in Adult Social Care with admin, data, and finance tasks.
- Company: Join a dedicated team in Kettering focused on improving adult social care services.
- Benefits: Earn £15.56 per hour with hybrid working options and a supportive environment.
- Other info: Great opportunity for career growth in a dynamic and supportive setting.
- Why this job: Make a real difference in people's lives while developing your administrative skills.
- Qualifications: Experience in administration, strong IT skills, and a full driving licence required.
The predicted salary is between 15.56 - 15.56 £ per hour.
Location: Kettering, Northamptonshire
Pay: £15.56 per hour PAYE
Hours: 37 hours per week
Contract: Temporary long-term assignment
Start: ASAP
DBS: Basic DBS required
Driving Licence: Essential
The Role
We are recruiting for an experienced Senior Business Support Officer to provide operational and administrative support to two busy teams within Adult Social Care: Occupational Therapy and Assistive Technology. This is a varied senior administration role combining team supervision, business support, data and reporting, finance administration and service improvement. You will work closely with clinical leads, management and other departments, helping to ensure services run efficiently and that administrative processes, information systems and records are maintained to a high standard. The formal job description confirms responsibility for supporting Adult Social Care business processes, financial systems, data recording and service delivery.
Key Responsibilities
- Oversee workloads and provide day-to-day support and guidance to administrative staff.
- Work closely with clinical leads and managers on operational priorities.
- Manage busy public-facing inboxes and respond professionally to enquiries.
- Support recruitment, induction, sickness monitoring and administrative audits.
- Arrange meetings, training sessions and interpreters as required.
- Support file searches and Subject Access Requests.
- Produce reports, statistics and performance information.
- Monitor data and KPIs using Excel and internal systems.
- Assist with financial administration, budget monitoring and the Disability Facilities Grant process.
- Maintain accurate records and data management systems.
- Create and review processes and workflows to improve service efficiency.
- Support digital improvement initiatives.
- Produce service communications, including a quarterly newsletter.
- Attend joint clinical home visits when required.
The position also has responsibility for reviewing business processes, supporting IT improvements and monitoring budgets and organisational targets.
About You
We are looking for someone who is approachable, adaptable and organised, but also confident enough to supervise and support a busy administrative team. You should have:
- Previous experience working in a busy administrative environment.
- Supervisory or senior administration experience.
- Strong Microsoft Office skills, particularly Excel.
- Experience using databases, record-management and financial systems.
- Excellent written and verbal communication skills.
- Strong attention to detail and accuracy.
- Ability to organise and allocate workloads effectively.
- Experience producing reports, correspondence or meeting minutes.
- Confidence dealing with both professionals and members of the public.
- Ability to work independently and manage competing priorities.
- A full driving licence and ability to travel to different locations.
Previous supervisory experience, strong IT skills and the ability to plan and allocate work effectively are specifically required within the person specification.
Hybrid Working
Initial training will be completed onsite in Kettering. Once trained, hybrid working will be available, with office attendance required according to service needs. This is an excellent opportunity for an experienced Senior Administrator, Business Support Officer or Team Administrator looking for a varied, long-term role within Adult Social Care. Apply today with your up-to-date CV for immediate consideration.
Senior Business Support Officer Adult Social Care in Northampton employer: Lynx Employment Services Ltd
Lynx Employment Services Ltd is an excellent employer, offering a supportive work culture that values collaboration and professional growth. With a hybrid working model in Northampton, employees benefit from flexibility while engaging in meaningful projects that impact the public sector. The company prioritises employee development, providing opportunities for continuous learning and advancement within a dynamic legal environment.
Contact Details:
Lynx Employment Services Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Business Support Officer Adult Social Care in Northampton
✨Get Your Foot in the Door with Temp Agencies
Temporary roles in HR are often filled through agencies. Reach out to temp agencies that specialise in HR placements. They can help you find gigs quickly and give you a chance to demonstrate your skills in real-world scenarios.
✨Network at HR Events and Workshops
Dive into local HR events, workshops, and seminars. These are great opportunities to meet professionals already in the field and might lead to temporary positions. Be sure to have a chat, exchange contacts, and express your interest in on-the-spot opportunities!
✨Showcase Your Flexibility
In the temporary HR world, being adaptable is key. When you're networking or interviewing, highlight your ability to quickly learn and fill diverse roles, from recruitment to employee onboarding. Make it clear that you’re ready to dive in at any time!
✨Apply Directly Through Our Website
Don’t forget to check out the opportunities at Lynx Employment Services Ltd and apply directly via our website. This way, you can express your interest in temporary roles and get ahead in the application process!
We think you need these skills to ace Senior Business Support Officer Adult Social Care in Northampton
Some tips for your application 🫡
Show Off Your People Skills:In HR, showcasing your interpersonal skills is key. Make sure your CV highlights any experience you have dealing with talent management, resolving conflicts, or facilitating workshops. We want to see your ability to connect with others!
Tailor Your CV to HR:Use HR-specific language in your CV and cover letter. Mention any specific HR tools, software, or methodologies you’re familiar with, like ATS systems or performance management frameworks. This will show that you’re not just a good fit, but you've got the know-how to back it up!
Emphasise Your Flexibility:Since this is a temporary role, emphasising your adaptability and willingness to learn quickly is crucial. Include examples of how you've successfully jumped into new environments before or handled sudden changes in previous jobs. We love a team player who can hit the ground running!
Availability Matters:In your application, make sure to clarify your availability and commitment to the temporary position. This will help us understand when you can start and how you fit into our plans at Lynx Employment Services Ltd. So, don’t be shy about laying it all out there!
How to prepare for a job interview at Lynx Employment Services Ltd
✨Showcase Your Adaptability
Given that this is a temporary HR role at Lynx Employment Services Ltd, it's crucial to demonstrate your flexibility and ability to adapt quickly. You might be thrown into new projects or systems, so share examples of how you've successfully navigated changes in past roles.
✨Familiarise Yourself with HR Tools
Many HR positions require familiarity with tools like HRIS or ATS systems. Before the interview, brush up on the specific software that Lynx Employment Services Ltd uses—if you see any mentioned in the job posting, make sure you're ready to discuss them and your experience with similar tools.
✨Your Motivation Matters
As a temp, it's essential to convey your motivation for this role. Employers often look for candidates who are not just filling a position, but who are genuinely keen on contributing effectively in a short period. Consider sharing why you’re passionate about HR and how you see yourself adding value at Lynx Employment Services Ltd.
✨Prepare for Real-World Scenarios
HR interviews often include situational questions that test your problem-solving skills. Think about common HR challenges, like dealing with conflict or managing onboarding efficiently, and prepare to discuss how you would handle these situations at Lynx Employment Services Ltd.
