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- Tasks: Provide essential admin support to social workers and multi-agency teams in a fast-paced environment.
- Company: Join a dedicated team within Children & Young Peoples Services making a real difference.
- Benefits: Competitive pay, flexible hours, and the chance to make an impact.
- Why this job: Be part of a vital service that supports children and young people at risk.
- Qualifications: Experience in admin roles, strong communication skills, and IT proficiency required.
- Other info: Dynamic role with varied tasks and opportunities for personal growth.
The predicted salary is between 13 - 16 £ per hour.
Pay: £13.69 per hour
Hours: 18.5 hours per week
Monday Tuesday: 8:30am - 5:00pm
Wednesday: 8:30am - 12:00pm (Flexible working considered within core hours)
Temporary until 06/07/2026
We are recruiting an experienced Business Support Officer / Administrator to join the Integrated Front Door (IFD) service within Children & Young Peoples Services. This is a vital frontline administrative role supporting social workers, managers, and multi-agency partners including MASH, MARAC, CVE and Missing Children teams, within a fast-paced and highly confidential environment.
The Role
You will provide high-quality administrative and business support within a multi-disciplinary team, ensuring work is prioritised effectively and service needs are met.
- Providing comprehensive business and administrative support to operational teams
- Acting as a first point of contact, dealing with complex and sensitive enquiries
- Accurate data input and record-keeping involving highly sensitive information
- Confident minute-taking at multi-agency meetings using a laptop
- Liaising with internal council services and external partner agencies
- Supporting consistent processes, systems and ways of working
- Providing mentoring and support to colleagues where required
- Working to tight deadlines and responding to urgent requests
This is a varied role where no two days are the same and flexibility is essential.
About You
You will ideally have:
- Substantial experience in an administrative or business support role
- Strong organisational, planning and time-management skills
- Excellent written and verbal communication skills
- Experience of minuting complex meetings
- Confidence using IT systems (including Microsoft Office)
- A strong understanding of confidentiality, data protection and information governance
- The ability to remain calm and professional under pressure
- Experience working with sensitive and emotive information
Due to the nature of the service, you must be comfortable working with information relating to children and young people at risk, including safeguarding, abuse and exploitation.
Essential Requirements
- Enhanced DBS check
- Police vetting (role based within a police station)
- Right to work in the UK
- GCSEs (or equivalent) including Maths and English
This is a meaningful opportunity to support vital safeguarding services making a real difference to children and young people.
Business Support Officer in Normanton employer: Lynx Employment Services Ltd
Contact Detail:
Lynx Employment Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Officer in Normanton
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a Business Support Officer role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by practising common questions related to administrative roles. Think about how you can showcase your organisational skills and experience with sensitive information. We recommend doing mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It shows your enthusiasm for the role and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, it’s a straightforward way to get your application noticed directly by us. Don’t miss out!
We think you need these skills to ace Business Support Officer in Normanton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Business Support Officer role. Highlight your relevant experience in administrative support and any specific skills that match the job description, like minute-taking and data management.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about supporting children and young people, and how your background makes you a great fit for the Integrated Front Door service.
Showcase Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects your written communication skills. Keep it clear, concise, and professional while still being personable.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets into the right hands and shows you’re serious about joining our team!
How to prepare for a job interview at Lynx Employment Services Ltd
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Business Support Officer. Familiarise yourself with the key tasks mentioned in the job description, like providing administrative support and handling sensitive information. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Prepare for Scenario Questions
Expect to be asked about how you would handle specific situations, especially those involving sensitive information or tight deadlines. Think of examples from your past experience where you've successfully managed similar challenges. This will showcase your problem-solving skills and ability to stay calm under pressure.
✨Showcase Your Communication Skills
As a Business Support Officer, you'll need excellent written and verbal communication skills. During the interview, practice clear and concise responses. You might also be asked to demonstrate your minute-taking abilities, so be ready to discuss how you ensure accuracy and clarity in your notes.
✨Emphasise Your Team Player Attitude
This role involves working closely with social workers and multi-agency partners, so it's crucial to highlight your teamwork skills. Share examples of how you've collaborated effectively in previous roles, and express your willingness to support colleagues and adapt to the needs of the team.
