At a Glance
- Tasks: Manage rent accounts, support tenants, and maximise rental income.
- Company: Join a dedicated Housing Income Team making a difference in the community.
- Benefits: Stable hours, competitive salary, and opportunities for professional growth.
- Other info: Dynamic role with a focus on community support and tenant welfare.
- Why this job: Make a real impact by helping vulnerable tenants sustain their homes.
- Qualifications: Experience in housing roles and strong communication skills required.
The predicted salary is between 31500 - 38500 £ per year.
Hours: 37 hours per week
Working hours: Monday to Friday, 9:00am - 5:30pm
Start date: ASAP
End date: 26 October 2026
Checks required: Basic DBS and full DVLA licence check
Overview
We're looking for an experienced housing professional to join the Housing Income Team. This role would suit candidates with experience as a Rent Officer, Housing & Income Officer, Tenancy Officer or Tenancy Sustainment Officer who are confident managing rent arrears, supporting tenants and, where necessary, progressing legal action. The successful candidate will manage a portfolio of properties, maximise rental income, provide tenancy sustainment support and work proactively with residents to prevent arrears and homelessness.
Key Responsibilities
- Manage rent accounts for a designated housing patch.
- Maximise rent collection through early intervention and arrears recovery.
- Provide welfare benefits and income maximisation advice.
- Support vulnerable tenants to sustain their tenancies.
- Carry out home visits and tenant interviews.
- Prepare court documentation and represent the client in possession proceedings.
- Work closely with Housing Benefits, DWP, CAB, solicitors and the courts.
Rent Officer in London employer: Lynx Employment Services Ltd
Lynx Employment Services Ltd is an excellent employer, offering a supportive work culture that values collaboration and professional growth. With a hybrid working model in Northampton, employees benefit from flexibility while engaging in meaningful projects that impact the public sector. The company prioritises employee development, providing opportunities for continuous learning and advancement within a dynamic legal environment.
Contact Details:
Lynx Employment Services Ltd Recruitment Team
