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- Tasks: Investigate and process various insurance claims while ensuring compliance and efficiency.
- Company: Join a busy authority team in Coventry with a supportive work culture.
- Benefits: £13.26 per hour, hybrid working, and a 3-month contract.
- Other info: Great opportunity for career growth and skill development.
- Why this job: Make a real difference by managing diverse claims in a fast-paced environment.
- Qualifications: Experience in insurance claims handling and strong analytical skills required.
The predicted salary is between 27500 - 27500 £ per year.
We are currently recruiting for an experienced Insurance Claims Officer to join a busy authority team in Coventry on a 3-month temporary contract. This is an excellent opportunity for someone with previous claims handling experience who enjoys working in a fast-paced environment and managing a varied caseload.
The Role
Reporting to the Insurance Manager, you will assist in delivering an efficient and effective claims handling service for the Council. You will be responsible for investigating and processing a wide range of insurance claims while ensuring compliance with legislation, insurance policies, and service deadlines.
Key Responsibilities
- Investigate and process general and commercial property claims
- Motor claims
- Public and employers liability claims
- Personal accident and travel claims
- Review and analyse evidence to determine legal liability and claim value
- Make decisions on claims, including contentious cases
- Negotiate with third parties and legal representatives
- Liaise with Council Managers to identify improvements that reduce future claims and unnecessary costs
- Maintain accurate insurance records and documentation
- Provide advice and guidance to customers and colleagues
- Respond to enquiries received through the Insurance Service inbox
Candidate Requirements
- Previous experience in insurance claims handling
- Strong investigation and analytical skills
- Excellent communication and negotiation abilities
- Ability to manage a varied workload and meet deadlines
- Good organisational and record-keeping skills
- Experience working within a customer-focused environment
Insurance Claims Officer in Leicester employer: Lynx Employment Services Ltd
Contact Detail:
Lynx Employment Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Insurance Claims Officer in Leicester
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who might know about claims handling roles. A friendly chat can lead to insider info or even a referral!
✨Tip Number 2
Prepare for interviews by brushing up on your claims knowledge. Be ready to discuss specific cases you've handled and how you navigated challenges. We want to see your analytical skills in action!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website for the best chance at landing that Insurance Claims Officer gig! We’re all about making the process smooth and straightforward, so don’t miss out on this opportunity.
We think you need these skills to ace Insurance Claims Officer in Leicester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous experience in insurance claims handling. We want to see how your skills match the role, so don’t be shy about showcasing your investigation and analytical abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Insurance Claims Officer role. Mention specific examples of your past work that relate to the key responsibilities listed in the job description.
Show Off Your Communication Skills: Since this role involves liaising with various stakeholders, make sure your written application reflects your excellent communication skills. Keep it clear, concise, and professional – we love a well-structured application!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Lynx Employment Services Ltd
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of different types of insurance claims, especially those mentioned in the job description. Be ready to discuss your previous experience with general and commercial property claims, motor claims, and any contentious cases you've handled.
✨Show Off Your Analytical Skills
Prepare examples that showcase your strong investigation and analytical skills. Think about specific instances where you reviewed evidence to determine legal liability or claim value, and be ready to explain your thought process during the interview.
✨Practice Your Negotiation Techniques
Since negotiation is key in this role, consider practising how you would handle discussions with third parties or legal representatives. Have a few scenarios in mind where you successfully negotiated a claim outcome, and be prepared to share these stories.
✨Demonstrate Customer Focus
This role requires a customer-focused approach, so think about how you can highlight your experience in providing advice and guidance to customers. Prepare to discuss how you've managed customer enquiries in the past and how you ensured their needs were met.