At a Glance
- Tasks: Support the day-to-day running of vibrant market locations with excellent customer service.
- Company: Join a dynamic team dedicated to enhancing community markets.
- Benefits: Flexible working hours, hands-on experience, and a chance to engage with the community.
- Other info: Enjoy a physically active role with opportunities to work at various market events.
- Why this job: Be part of a lively environment while making markets safe and welcoming for everyone.
- Qualifications: Must have a full UK driving licence and a passion for customer service.
The predicted salary is between 24892 - 30424 £ per year.
Our client is looking for a
Customer Service Assistant for their Markets Service.
This is a frontline operational role supporting the day-to-day running of Markets across Huddersfield, Dewsbury and other market locations as required.
The role operates on a flexible rota basis, covering trading days, weekends, public holidays and occasional early starts or later finishes to meet business needs.
The Markets operate throughout the year and flexibility is essential.
Duties include: Opening, securing and closing market facilities Setting up and dismantling market stalls and equipment Supporting traders, customers and visitors with excellent customer service Maintaining high standards of cleanliness and presentation across market sites Undertaking basic maintenance and operational checks Supporting health and safety arrangements and site inspections Driving a vehicle and transporting equipment between sites where required Supporting specialist markets, events and community activities Assisting Duty Managers with the safe and efficient operation of market service The role is physically active and involves regular manual handling, outdoor working and travel between locations.
The successful candidate must be reliable, flexible, customer-focused and able to work both independently and as part of a team.
A full UK driving licence is essential Working Pattern 37 hours per week (or equivalent agency cover requirement) 7-day rota.
Weekend and Bank Holiday working required Flexibility to work across multiple market sites and events
Job Focus Sheet Summary
The post holder will provide operational support across the Markets Service, ensuring markets are safe, clean, welcoming and ready for trade, while supporting traders, customers, events and the ongoing operation of temporary market facilities during the redevelopment of Huddersfield and Dewsbury Markets.
TPBN1_UKTJ
Markets Customer Service Assistant in Leeds employer: Lynx Employment Services Ltd
Join a dynamic legal team as a Childcare Lawyer, where you will enjoy the flexibility of predominantly remote work while making a meaningful impact in children's lives. Our supportive work culture fosters professional growth, offering opportunities for permanent positions and collaboration with dedicated social care professionals. With competitive pay and a focus on work-life balance, this role is perfect for those seeking rewarding employment in a compassionate environment.
Contact Details:
Lynx Employment Services Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Markets Customer Service Assistant in Leeds
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Lynx Employment Services Ltd. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Lynx Employment Services Ltd before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Markets Customer Service Assistant in Leeds
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Lynx Employment Services Ltd:Your cover letter is your chance to shine! Tell us why you want to work at Lynx Employment Services Ltd specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Lynx Employment Services Ltd!
How to prepare for a job interview at Lynx Employment Services Ltd
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
