At a Glance
- Tasks: Provide top-notch admin support and help families connect with vital services.
- Company: Join a dedicated team making a difference in health and children's services.
- Benefits: Earn £13.05 per hour with a temporary contract until November 2026.
- Other info: Work Monday to Friday, 9:00am – 5:30pm in a fast-paced setting.
- Why this job: Be part of a supportive environment while gaining valuable experience in health services.
- Qualifications: Strong communication, organisational skills, and a passion for helping others.
The predicted salary is between 13 - 13 € per hour.
Location: Ipswich
Pay Rate: £13.05 per hour
Status: Temporary Contract until Mid-November 2026
About the Role
The Health Business Centre (HBC) is a countywide service providing central coordination for Health & Children’s Centre performance indicators, alongside Health Visiting and School Nursing administration. The HBC also acts as a key point of contact for children, young people, families, and partner agencies.
We are looking for a proactive and organised Health Business Centre Advisor to join our busy team. You will support the delivery of a countywide duty service, responding to telephone calls, emails, and written communications, while providing a high standard of administrative support to help achieve service performance targets.
The service operates Monday to Friday, 9:00am – 5:30pm.
Main Purpose of the Role
To provide high-quality administrative and customer support to children, young people, families, and partner agencies, ensuring effective communication, accurate record keeping, and timely signposting to appropriate services.
Key Responsibilities
- Provide information, advice, and signposting to relevant services
- Respond professionally to calls, emails, and written communications
- Maintain accurate records and quality data
- Support teams in achieving service performance targets
- Use IT systems and electronic information sources effectively
- Contribute to quality assurance and continuous improvement processes
- Promote a strengths-based approach consistent with Signs of Safety
Skills & Experience
- Excellent communication and organisational skills
- Strong administrative and IT skills
- Ability to work effectively in a fast-paced environment
- Good attention to detail and ability to manage sensitive information confidentially
- Experience in administration, customer service, health, or social care is desirable
Health Business Centre Advisor in Ipswich employer: Lynx Employment Services Ltd
As a Health Business Centre Advisor in Ipswich, you will be part of a dedicated team that values proactive communication and high-quality service delivery. Our supportive work culture fosters professional growth, offering opportunities to enhance your skills while making a meaningful impact on the lives of children and families in the community. With a focus on collaboration and continuous improvement, we provide a rewarding environment where your contributions are recognised and valued.
Contact Detail:
Lynx Employment Services Ltd Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Health Business Centre Advisor in Ipswich
✨Tip Number 1
Network like a pro! Reach out to people in the health and social care sector, especially those who work in roles similar to the Health Business Centre Advisor. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and administrative tasks. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your organisational skills during the interview. Bring examples of how you've managed multiple tasks or improved processes in previous roles. This will demonstrate your ability to thrive in a fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace Health Business Centre Advisor in Ipswich
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Health Business Centre Advisor role. Highlight your relevant experience in administration and customer service, and show how your skills align with the job description.
Showcase Your Communication Skills:Since this role involves a lot of communication, be sure to demonstrate your excellent communication skills in your written application. Use clear and concise language, and don’t forget to proofread for any typos!
Highlight Your Organisational Skills:As a Health Business Centre Advisor, being organised is key. In your application, mention specific examples of how you've managed tasks or projects effectively in the past, especially in fast-paced environments.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at Lynx Employment Services Ltd
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Health Business Centre Advisor. Familiarise yourself with the key tasks like providing information, maintaining records, and supporting service performance targets. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since this role involves a lot of communication with children, families, and partner agencies, be prepared to demonstrate your excellent communication skills. Think of examples from your past experiences where you effectively handled calls or emails, and how you ensured clear and professional interactions.
✨Highlight Your Organisational Abilities
Being organised is crucial for this position. Prepare to discuss how you manage your time and prioritise tasks, especially in a fast-paced environment. You could share specific strategies or tools you use to keep track of your workload and ensure nothing falls through the cracks.
✨Emphasise Your IT Proficiency
As the role requires effective use of IT systems, be ready to talk about your experience with administrative software and electronic information sources. Mention any relevant tools you've used in previous roles and how they helped you maintain accurate records and data quality.
