At a Glance
- Tasks: Lead high-quality housing services and manage complex tenancy issues.
- Company: Join a dedicated team in Kirklees focused on community wellbeing.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Other info: Opportunity for career growth and to contribute to policy development.
- Why this job: Make a real difference in people's lives through effective housing management.
- Qualifications: Experience in housing management and strong leadership skills required.
We are currently recruiting for an experienced Housing Manager to lead the delivery of high-quality housing and neighbourhood management services across Kirklees. This is an excellent opportunity for a housing professional with experience managing teams, handling complex tenancy issues and delivering customer-focused housing services.
Key Responsibilities
- Undertake formal duties relating to housing legislation, housing fraud, rent arrears, leaseholders and leasehold services.
- Support staff managing complex cases involving antisocial behaviour, debt management, safeguarding concerns and mental health challenges.
- Lead and manage a customer-focused housing management service covering tenancy management, income collection, empty homes and partnership working.
- Plan, coordinate and allocate resources effectively to meet operational demands and service priorities.
- Monitor performance, analyse trends and implement service improvements alongside Neighbourhood Service Managers and Housing Managers.
- Prepare professional reports, complaints responses and communications for senior management, legal services and external partners.
- Provide leadership, coaching and support to staff, promoting high performance and continuous improvement.
- Contribute to policy development and ensure compliance with relevant housing legislation and best practice.
Requirements
- Previous experience in housing management, neighbourhood services or a similar leadership role.
- Strong knowledge of housing legislation, tenancy management and leasehold services.
- Experience managing staff, performance and complex casework.
- Excellent communication, report-writing and stakeholder management skills.
- Ability to analyse performance data and drive service improvements.
- CIH Level 4 qualification or willingness to work towards it is desirable.
- Enhanced DBS required.
To apply, please send your CV to Lynx Employment Services or contact us for further information.
Housing Manager in Huddersfield employer: Lynx Employment Services Ltd
As a Housing Manager in Kirklees, you will join a dynamic team dedicated to delivering exceptional housing and neighbourhood management services. Our organisation fosters a supportive work culture that prioritises employee growth through continuous training and development opportunities, ensuring you can thrive in your role while making a meaningful impact in the community. With a focus on customer satisfaction and collaboration, we offer a rewarding environment where your leadership skills can shine and contribute to the betterment of local housing services.
Contact Detail:
Lynx Employment Services Ltd Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Housing Manager in Huddersfield
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Tailor your responses to highlight how your experience aligns with their mission, especially in areas like tenancy management and customer service.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss specific examples of how you've managed teams and handled complex cases. This will demonstrate your capability to lead a customer-focused housing management service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Housing Manager in Huddersfield
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Housing Manager role. Highlight your experience in managing teams and handling complex tenancy issues, as these are key for us. Use specific examples that showcase your skills in delivering customer-focused housing services.
Showcase Your Leadership Skills:We want to see how you lead and support your team. Include details about your coaching style and any successful projects you've managed. This will help us understand how you can contribute to our high-performance culture.
Be Clear and Concise:When writing your application, clarity is key! Use straightforward language and avoid jargon. We appreciate well-structured reports and communications, so make sure your application reflects that.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Lynx Employment Services Ltd
✨Know Your Housing Legislation
Brush up on your knowledge of housing legislation and tenancy management. Be prepared to discuss how you've applied this knowledge in previous roles, especially when handling complex cases or managing teams.
✨Showcase Your Leadership Skills
Think of specific examples where you've led a team or improved service delivery. Highlight your coaching and support strategies that have helped staff perform better, as this will resonate well with the interviewers.
✨Prepare for Scenario Questions
Expect questions about handling antisocial behaviour, debt management, and safeguarding concerns. Prepare structured responses using the STAR method (Situation, Task, Action, Result) to demonstrate your problem-solving skills.
✨Communicate Effectively
Practice your communication skills, especially in report writing and stakeholder management. Be ready to discuss how you’ve prepared professional reports or handled complaints, as clear communication is key in this role.
