At a Glance
- Tasks: Lead high-quality housing services and manage complex tenancy issues.
- Company: Join a dedicated team in Kirklees focused on community wellbeing.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Other info: Opportunity for career growth and to contribute to policy development.
- Why this job: Make a real difference in people's lives through effective housing management.
- Qualifications: Experience in housing management and strong leadership skills required.
The predicted salary is between 40000 - 50000 £ per year.
We are currently recruiting for an experienced Housing Manager to lead the delivery of high-quality housing and neighbourhood management services across Kirklees. This is an excellent opportunity for a housing professional with experience managing teams, handling complex tenancy issues and delivering customer-focused housing services.
Key Responsibilities
- Undertake formal duties relating to housing legislation, housing fraud, rent arrears, leaseholders and leasehold services.
- Support staff managing complex cases involving antisocial behaviour, debt management, safeguarding concerns and mental health challenges.
- Lead and manage a customer-focused housing management service covering tenancy management, income collection, empty homes and partnership working.
- Plan, coordinate and allocate resources effectively to meet operational demands and service priorities.
- Monitor performance, analyse trends and implement service improvements alongside Neighbourhood Service Managers and Housing Managers.
- Prepare professional reports, complaints responses and communications for senior management, legal services and external partners.
- Provide leadership, coaching and support to staff, promoting high performance and continuous improvement.
- Contribute to policy development and ensure compliance with relevant housing legislation and best practice.
Requirements
- Previous experience in housing management, neighbourhood services or a similar leadership role.
- Strong knowledge of housing legislation, tenancy management and leasehold services.
- Experience managing staff, performance and complex casework.
- Excellent communication, report-writing and stakeholder management skills.
- Ability to analyse performance data and drive service improvements.
- CIH Level 4 qualification or willingness to work towards it is desirable.
- Enhanced DBS required.
To apply, please send your CV to Lynx Employment Services or contact us for further information.
Locations
Housing Manager in Huddersfield, Yorkshire employer: Lynx Employment Services Ltd
As a leading employer in the housing sector, we pride ourselves on fostering a supportive and dynamic work environment in Kirklees. Our commitment to employee development is evident through ongoing training opportunities and a culture that values collaboration and innovation, ensuring that our Housing Managers can thrive while making a meaningful impact in the community. Join us to be part of a team that prioritises high-quality service delivery and personal growth.
Contact Details:
Lynx Employment Services Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Housing Manager in Huddersfield, Yorkshire
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Tailor your answers to show how your experience aligns with their mission, especially in areas like tenancy management and customer service.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to boost your confidence. Focus on articulating your experience with complex casework and team leadership clearly.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Housing Manager role, and applying directly can give you an edge over the competition.
We think you need these skills to ace Housing Manager in Huddersfield, Yorkshire
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the specific skills and experiences mentioned in the job description. Highlight your previous roles in housing management and any relevant achievements that showcase your ability to handle complex tenancy issues.
Showcase Your Leadership Skills:As a Housing Manager, you'll need to lead a team effectively. Use your application to demonstrate your leadership style and how you've successfully managed teams in the past, especially in challenging situations.
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and avoid jargon. Remember, we want to see your communication skills shine through, so make every word count!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Lynx Employment Services Ltd
✨Know Your Housing Legislation
Brush up on your knowledge of housing legislation and tenancy management. Be prepared to discuss how you've applied this knowledge in previous roles, especially when handling complex cases or managing teams.
✨Showcase Your Leadership Skills
Think of specific examples where you've led a team or improved service delivery. Highlight your coaching and support strategies that have helped staff perform at their best, as this will resonate well with the interviewers.
✨Prepare for Scenario Questions
Expect questions about handling difficult situations, like antisocial behaviour or safeguarding concerns. Prepare structured responses using the STAR method (Situation, Task, Action, Result) to demonstrate your problem-solving skills.
✨Communicate Effectively
Practice your communication skills, especially in report writing and stakeholder management. Be ready to discuss how you’ve prepared professional reports or handled complaints, as clear communication is key in this role.
