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- Tasks: Provide top-notch customer service and manage calls in a busy hospital environment.
- Company: Dynamic recruitment firm with a focus on healthcare roles.
- Benefits: Gain valuable experience in a fast-paced setting with potential for extension.
- Why this job: Make a difference in healthcare while developing your admin skills.
- Qualifications: Strong admin skills and a positive attitude are essential.
- Other info: BASIC DBS required; great opportunity for career growth.
The predicted salary is between 24000 - 30000 £ per year.
A recruitment firm is seeking a helpdesk Administrator to provide excellent customer service in a hospital setting in Cambridge. This full-time position involves managing high volumes of calls and emails while logging requests accurately in the CAFM System.
Successful candidates will demonstrate strong admin skills, a positive attitude, and the ability to work under pressure. A BASIC DBS is required prior to starting this temporary role with a duration of 1 month, potentially extending based on ongoing needs.
Healthcare Helpdesk Administrator (1-Month Contract) employer: Lynx Employment Services Ltd
Contact Detail:
Lynx Employment Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Healthcare Helpdesk Administrator (1-Month Contract)
✨Tip Number 1
Make sure you research the hospital and its values before your interview. Knowing what they stand for will help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice common helpdesk scenarios! Think about how you'd handle high call volumes or tricky customer queries. This will help you feel more confident and prepared when those questions come up.
✨Tip Number 3
Don’t forget to highlight your admin skills during the interview. Share specific examples of how you've managed requests or used systems like CAFM in the past to show you’re the right fit for the job.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who want to make a difference in healthcare.
We think you need these skills to ace Healthcare Helpdesk Administrator (1-Month Contract)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your admin skills and any relevant experience in customer service. We want to see how you can bring your unique strengths to the Healthcare Helpdesk Administrator role!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your enthusiasm for the role and explain why you're the perfect fit for our team. Don’t forget to mention your ability to handle pressure and manage high volumes of calls.
Show Off Your Communication Skills: Since this role involves managing calls and emails, it’s crucial to demonstrate your communication skills in your application. Use clear and concise language to show us you can convey information effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Lynx Employment Services Ltd
✨Know Your Stuff
Familiarise yourself with the CAFM System and any relevant software. Being able to discuss your experience with similar systems will show that you're ready to hit the ground running.
✨Customer Service is Key
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you managed high volumes of calls or emails, and be ready to share how you handled them effectively.
✨Stay Positive Under Pressure
Since this role involves working under pressure, think of times when you’ve successfully managed stressful situations. Highlight your positive attitude and resilience during these moments.
✨Get Your DBS Sorted
Make sure your BASIC DBS check is in order before the interview. It shows you're proactive and serious about the role, which can give you an edge over other candidates.