At a Glance
- Tasks: Welcome patients, manage appointments, and handle medical records at a busy GP surgery.
- Company: Join Lynwood Medical Centre, serving over 15,000 patients with a supportive team.
- Benefits: Enjoy wellness perks, Pilates classes, and a healthy work-life balance.
- Other info: Flexible hours with a friendly environment and opportunities for growth.
- Why this job: Make a difference in patient care while developing your admin skills.
- Qualifications: Previous receptionist experience and familiarity with EMIS Web preferred.
The predicted salary is between 20250 - 24750 £ per year.
A receptionist and administrator post at Lynwood Medical Centre, a GP surgery with over 15,000 patients, combining front-desk work with patient records. Duties include:
- Welcoming patients and visitors at reception and answering telephone calls
- Booking, amending and cancelling patient appointments
- Handling prescription requests, printing and distributing repeat prescriptions, and liaising with clinicians
- Registering patients and updating patient records
- Scanning, filing and attaching documents, including test results and clinical letters, to patient records on EMIS
- Managing referrals and processing requests for medical reports and information from patients and insurers
- Telephoning patients about prescriptions, appointments or sensitive data such as smoking status
- Monitoring the telephone queue daily and managing the generic email inbox
- Running computer searches and data collection for enhanced services and audits
- Keeping records up to date for CQC, including staff training
- Scheduling and coordinating meetings
- Maintaining a clean reception area and monitoring stationery and supplies stock
What’s required:
- Higher degree or 2 years' experience of the EMIS Web GP clinical system
- Previous receptionist or administrative experience
- Excellent written and oral communication
- Excellent customer service with professionalism and confidentiality
- Strong organisational and planning skills with attention to detail
- Multitasking and working efficiently under pressure
- Proficiency in IT systems
- Understanding of confidentiality, GDPR and patient data protection
Nice to have:
- Experience with EMIS Web
- Experience of working in a GP practice
What’s offered:
- Access to a wellness room with spa treatments, fully funded by the surgery
- Regular Pilates classes led by a professional instructor
- Massage chair available during breaks
- Healthy, balanced work-life environment
Receptionist / Administrator at GP Surgery in London employer: Lynwood Medical Centre
Lynwood Medical Centre is an exceptional employer, offering a supportive and innovative work environment that prioritises staff development and well-being. With a strong focus on teamwork and continuous improvement, employees benefit from comprehensive training programmes and opportunities for career advancement, all within a highly regarded practice that boasts a GOOD CQC rating. Located in a vibrant community, our practice fosters a culture of collaboration and respect, making it an ideal place for motivated individuals to thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist / Administrator at GP Surgery in London
✨Dive into Professional Networks
Check out local professional associations in health sciences. They often host networking events where you can meet people already working in the field and may even hear about part-time opportunities before they’re advertised!
✨Tap into Your University’s Career Services
If you’re still studying or recently graduated, don’t forget to make the most of your university’s career services. They frequently post part-time openings and may even know of some tailored for health sciences students.
✨Volunteer for Extra Experience
Consider volunteering at healthcare facilities or community health organisations. It’s a great way to gain relevant experience, build your network, and may lead directly to part-time job offers. Plus, it looks fantastic on your CV!
✨Search for Local Job Boards
Keep an eye on local job boards and websites specific to healthcare administration in your area. Sites filled with local job openings can offer part-time positions that might fly under the radar but could be perfect for you to jump into!
We think you need these skills to ace Receptionist / Administrator at GP Surgery in London
Some tips for your application 🫡
Tailor Your CV to the Health Sciences Field:When you're applying for a part-time role in health sciences administration at Lynwood Medical Centre, make sure your CV highlights relevant experience in the healthcare sector. Include any internships or volunteer work in health settings, and showcase skills like organisation, communication, and familiarity with healthcare regulations. This will help us see how you fit into the team right from the get-go!
Highlight Your Administrative Skills:In the health sciences arena, administrative skills are crucial. Make sure to showcase experiences where you managed schedules, maintained records, or supported healthcare professionals in their tasks. Be specific about the tools and tools or software you’ve used, as this can set you apart from other candidates.
Emphasise Your Learning Mindset:For a part-time role like this, we’re looking for someone eager to learn and grow. Your cover letter is the perfect place to express your motivation for getting into health sciences administration. Share your career goals and what excites you about this field—passion often makes a lasting impression!
Apply Through Our Website!:Don't forget to complete your application through our website. It’s the easiest way for us to track your application and ensures you get all the relevant updates. Plus, we’ve streamlined the process to make it as smooth as possible—you've got this!
How to prepare for a job interview at Lynwood Medical Centre
✨Show Off Your Organisation Skills
In health sciences administration, being organised is key! Be ready to discuss how you manage multiple tasks and prioritise your work. Maybe share a story from your past where you successfully managed a heavy workload or improved a process – it’ll show how you can handle the part-time role effectively at Lynwood Medical Centre.
✨Brush Up on Relevant Software
You’ll likely be using specific health administration software, so get familiar with tools like Electronic Health Records (EHR) systems or practice management software. If you’ve had experience with any of these, be sure to highlight that during your interview, it’ll set you apart from other candidates.
✨Display Your Flexibility and Availability
Since this is a part-time role, be prepared to discuss your availability and how you plan to manage your time effectively. It’s crucial for employers to see that you're flexible and can fit into their schedule – be proactive in demonstrating your readiness to adapt to their needs at Lynwood Medical Centre.
✨Highlight Your Passion for Healthcare
Express your genuine interest in health sciences and how you want to contribute to the wellbeing of the community. Sharing a personal story or motivation that led you to apply for this specific role at Lynwood Medical Centre can really resonate with interviewers and show your commitment to the field.
