Clinical Coder / Medical Records Administrator at GP Surgery

Join our friendly team at a thriving GP surgery.

Hours: Full time

Are you ready for a rewarding, fulfilling role in a dynamic, supportive environment? We are a busy GP surgery with over 15,000 patients and we are growing. As we expand, we are excited to welcome new team members who are compassionate, dedicated, and ready to thrive in a supportive, friendly environment. If you are looking to bring your skills to a vibrant, community-centred practice, we would love to hear from you.

Qualifications & Skills Required:

• Previous experience in clinical coding, medical summarising or medical administration within a GP practice.
• Good understanding of medical terminology.
• Excellent attention to detail and accuracy.
• Strong organisational and time management skills.
• Ability to manage workload independently and meet deadlines.
• Good communication and teamwork skills.
• Understanding of patient confidentiality and data protection.
• Good computer and administrative skills.
• Experience using EMIS Web.
• Knowledge of SNOMED CT coding.
• Experience processing hospital correspondence and discharge summaries.
• Experience with QOF, clinical searches and disease registers.
• Previous experience working in NHS primary care.

Main duties of the job:

• Accurately code clinical information using SNOMED CT.
• Review and process incoming hospital letters, discharge summaries, outpatient correspondence and other clinical documents.
• Extract relevant clinical information and enter appropriate codes into patient records.
• Summarise new patient medical records, including medical history, diagnoses, medications, allergies and immunisations.
• Ensure patient records are accurate, complete and up to date.
• Identify and highlight any urgent or clinically significant information to the appropriate GP or clinician.
• Follow practice protocols when processing and filing clinical correspondence.

About us:

We are not just a GP surgery; we are a supportive and rewarding workplace where staff well-being is our priority. Here's why you'll love working with us:

• Staff Well-being Award Winners: We are proud to have won the Staff Well-being Award in December 2023.
• Wellness Room: Enjoy access to our dedicated Wellness Room, where you can unwind with spa treatments, fully funded by the surgery.
• Pilates Sessions: Stay active and relaxed with regular Pilates classes led by a professional instructor, all part of our commitment to your well-being.
• Stress-Free Environment: We maintain a healthy, balanced work-life environment that reduces stress and promotes overall well-being.
• Relax and Recharge: Take advantage of our massage chair during breaks, designed to help you relax and de-stress.
• Outstanding Reputation: Our surgery consistently receives excellent feedback from patients and NHS England, reflecting our dedication to providing high-quality care.

Join us and become part of a team that values your health and happiness.

Job responsibilities:

• Provide general administration duties, which may include but is not limited to assisting in keeping patient records accurate and up to date by scanning and attaching paper documents into electronic records.
• Filing scanned documents into patient electronic notes (EMIS).
• Electronically filing test results and other documents/patient information.
• Perform computer searches and data collection to support practice enhanced services and ensure clinical safety.
• Keeping all records including staff trainings up to date for CQC purposes.
• Monitoring telephone call queue daily.
• Liaise with reception manager to ensure all tasks are completed at the end of the day.
• Helping patients by dealing with requests or questions in a polite, professional and efficient manner.
• Telephoning patients to inform them about prescriptions, to move/book or rebook appointments, or gather personal data in a sensitive manner, such as smoking status, when asked to do so.
• Printing and distributing repeat prescriptions.
• Registering patients, ensuring that information is checked and documented accurately.
• Prepare medical reports and other requests for information processed accurately and in a timely manner, ensuring practice protocols regarding information governance and confidentiality are adhered to.
• Record-keeping, distribution of documents, filing undertaken accurately and efficiently.
• Taking responsibility for the scheduling and co-ordination of meetings.
• Management of the generic email inbox.

You should have previous administrative experience, preferably familiar with EMIS Web GP system. Good written and verbal communication skills are essential together with highly effective organisational and planning skills.

Person Specification:

• Higher Degree or 2 years experience of GP clinical system EMIS WEB.
• Experience of working in a GP practice.
• Excellent communication skills (written and oral).
• Applicants must have excellent I.T skills.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.