Senior Service Delivery Manager in Sheffield
Senior Service Delivery Manager

Senior Service Delivery Manager in Sheffield

Sheffield Full-Time 42000 - 84000 £ / year (est.) Home office (partial)
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LYNK

At a Glance

  • Tasks: Deliver and optimise cybersecurity solutions for diverse clients in critical sectors.
  • Company: Join a leading Cybersecurity services provider with a focus on innovation.
  • Benefits: Competitive salary, remote-first work, private healthcare, and ongoing training.
  • Why this job: Make a real impact in cybersecurity while working with cutting-edge technologies.
  • Qualifications: Experience in network security and strong client engagement skills required.
  • Other info: Dynamic role with opportunities for travel and professional growth.

The predicted salary is between 42000 - 84000 £ per year.

LYNK has partnered with a leading Cybersecurity services provider to recruit as part of their Service Delivery team. This role is hands on and technical. This company delivers advanced Cyber services across critical sectors — supporting clients through offerings such as 24/7 SOC operations, Security Assurance, Threat Intelligence, Third-Party Risk, and Crisis Simulations.

About the Role

You’ll play a key role in delivering and optimising cybersecurity solutions across a diverse client base. You’ll focus on areas such as medical device/OT security, anti-ransomware solutions, third-party risk management, security assurance, and AI security. Working closely with clients, project teams, and partners, you’ll ensure smooth onboarding, configuration, and operational excellence of security services across hybrid and cloud environments.

What’s in it for you

  • Circa £60,000 base salary (negotiable)
  • 23 days annual leave + public holidays
  • Private healthcare buy-back scheme
  • Remote-first working model
  • Nest pension scheme
  • Ongoing vendor training and development budget

What We’re Looking For

  • Proven experience in network security — routing, switching, and firewall configuration
  • Strong knowledge of segmentation, security protocols, and secure network design
  • Ability to engage technically with clients and manage end-to-end delivery
  • Understanding of CVEs, vulnerability management, and broader cyber risk
  • Customer-facing experience in sectors such as healthcare, manufacturing, or critical infrastructure
  • Excellent documentation and reporting skills — able to communicate clearly to both technical and non-technical audiences
  • Experience with cloud security (AWS / Azure / GCP) and IoT or medical device environments (Desirable)
  • Familiarity with Microsoft Intune, Sentinel, or similar endpoint management/security tools
  • Awareness of ISO 27001, NIST CSF, NIS2, or similar compliance frameworks

Key Responsibilities

  • Implement, configure, and optimise security solutions including Cylera, Horizon3.ai, Halcyon, and others
  • Support Third-Party Risk Management and Security Assurance services
  • Collaborate with internal teams and vendors to deliver on scope, quality, and timelines
  • Produce high-quality technical documentation and service reports
  • Act as a trusted technical point of contact for clients throughout the delivery lifecycle

Network & Security Support

  • Configure and troubleshoot firewalls, switches, and routers
  • Support IoT and medical device connectivity, particularly within Cylera environments
  • Identify and mitigate network vulnerabilities and potential threats
  • Assist with the integration of customer networks into managed security platforms

Cloud Security (Desirable)

  • Contribute to secure design and configuration across AWS, Azure, or GCP
  • Provide guidance on hybrid and multi-cloud security best practices

Qualifications & Experience

  • Certifications such as Cisco CCNA/CCNP, Fortinet NSE, or CompTIA Security+ (advantageous)
  • Demonstrable experience delivering Cyber services in:
  • Threat & Vulnerability Management
  • Penetration Testing / Offensive Security
  • SOC / MDR operations
  • Third-Party Risk or Compliance (ISO, NIST, GDPR)

Additional Information

  • Must have the right to live and work in the UK
  • Full UK driving licence and access to transport
  • Willingness to travel to client sites across the UK as needed
  • Employment subject to DBS and national security vetting

Interested? You’re welcome to apply directly here, or get in touch with us via email or LinkedIn if you’d like to discuss the role in more detail.

Senior Service Delivery Manager in Sheffield employer: LYNK

At LYNK, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the fast-paced field of cybersecurity. With a remote-first working model, competitive salary, and a strong focus on employee development through ongoing training, we empower our team to excel while supporting critical sectors. Join us to make a meaningful impact in safeguarding clients' digital assets and enjoy a comprehensive benefits package that prioritises your well-being and professional growth.
LYNK

Contact Detail:

LYNK Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Service Delivery Manager in Sheffield

✨Tip Number 1

Network like a pro! Get out there and connect with folks in the cybersecurity field. Attend industry events, webinars, or even local meetups. The more people you know, the better your chances of landing that Senior Service Delivery Manager role.

✨Tip Number 2

Show off your skills! When you get the chance to chat with potential employers, make sure to highlight your hands-on experience with network security and cloud environments. Share specific examples of how you've tackled challenges in previous roles.

✨Tip Number 3

Don’t underestimate the power of follow-ups! After interviews or networking events, drop a quick thank-you email. It keeps you on their radar and shows your enthusiasm for the role. Plus, it’s a great way to reiterate your interest in the company.

✨Tip Number 4

Apply through our website! We’ve got all the latest job openings, and applying directly can sometimes give you an edge. Plus, it shows you’re genuinely interested in being part of our team at LYNK.

We think you need these skills to ace Senior Service Delivery Manager in Sheffield

Network Security
Routing and Switching
Firewall Configuration
Segmentation
Security Protocols
Secure Network Design
Vulnerability Management
Customer-Facing Experience
Documentation and Reporting Skills
Cloud Security (AWS / Azure / GCP)
IoT Security
Microsoft Intune
Endpoint Management Tools
Compliance Frameworks (ISO 27001, NIST CSF, NIS2)

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Senior Service Delivery Manager role. Highlight your experience in network security and any relevant certifications. We want to see how your skills match what we're looking for!

Showcase Your Documentation Skills: Since excellent documentation and reporting skills are key, include examples of your past work. We love seeing clear communication, so make sure to demonstrate how you can convey technical information to both techies and non-techies.

Be Client-Focused: This role involves a lot of client interaction, so share your customer-facing experiences. We want to know how you've engaged with clients in the past and how you’ve ensured their needs were met throughout the delivery lifecycle.

Apply Through Our Website: We encourage you to apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you're keen on joining our team at StudySmarter!

How to prepare for a job interview at LYNK

✨Know Your Cybersecurity Stuff

Make sure you brush up on your knowledge of network security, especially routing, switching, and firewall configuration. Be ready to discuss specific technologies and frameworks like ISO 27001 or NIST CSF, as well as your experience with cloud security platforms like AWS or Azure.

✨Showcase Your Client Engagement Skills

Since this role involves a lot of client interaction, prepare examples of how you've successfully managed client relationships in the past. Think about times when you had to explain complex technical concepts to non-technical audiences—this will show your ability to communicate effectively.

✨Prepare for Technical Scenarios

Expect to face some technical questions or scenarios during the interview. Practice explaining how you would implement and optimise security solutions, troubleshoot network issues, or manage third-party risks. This will demonstrate your hands-on experience and problem-solving skills.

✨Bring Documentation Samples

Since excellent documentation skills are crucial for this role, consider bringing samples of your previous work. Whether it's service reports or technical documentation, having tangible examples can help illustrate your attention to detail and ability to communicate clearly.

Senior Service Delivery Manager in Sheffield
LYNK
Location: Sheffield
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