Senior Service Delivery Manager

Overview

LYNK has partnered with a leading Cybersecurity services provider to recruit a Technical Delivery Engineer.

This company delivers advanced Cyber services across critical sectors — supporting clients through offerings such as 24/7 SOC operations, Security Assurance, Threat Intelligence, Third-Party Risk, and Crisis Simulations.

About the Role

As a Technical Delivery Engineer, you’ll play a key role in delivering and optimising cybersecurity solutions across a diverse client base. You’ll focus on areas such as medical device/OT security, anti-ransomware solutions, third-party risk management, security assurance, and AI security.

Working closely with clients, project teams, and partners, you’ll ensure smooth onboarding, configuration, and operational excellence of security services across hybrid and cloud environments.

What’s in it for you

• 23 days annual leave + public holidays
• Ongoing vendor training and development budget

What We’re Looking For

• Proven experience in network security — routing, switching, and firewall configuration
• Strong knowledge of segmentation, security protocols, and secure network design
• Hands-on experience with platforms such as Cylera, Horizon3.ai, Halcyon, or similar
• Ability to engage technically with clients and manage end-to-end delivery
• Understanding of CVEs, vulnerability management, and broader cyber risk
• Customer-facing experience in sectors such as healthcare, manufacturing, or critical infrastructure
• Excellent documentation and reporting skills — able to communicate clearly to both technical and non-technical audiences
• Experience with cloud security (AWS / Azure / GCP) and IoT or medical device environments
• Familiarity with Microsoft Intune, Sentinel, or similar endpoint management/security tools
• Awareness of ISO 27001, NIST CSF, NIS2, or similar compliance frameworks

Key Responsibilities

Service Delivery

• Implement, configure, and optimise security solutions including Cylera, Horizon3.ai, Halcyon, and others
• Support Third-Party Risk Management and Security Assurance services
• Collaborate with internal teams and vendors to deliver on scope, quality, and timelines
• Produce high-quality technical documentation and service reports
• Act as a trusted technical point of contact for clients throughout the delivery lifecycle

Network & Security Support

• Configure and troubleshoot firewalls, switches, and routers
• Support IoT and medical device connectivity, particularly within Cylera environments
• Identify and mitigate network vulnerabilities and potential threats
• Assist with the integration of customer networks into managed security platforms

Cloud Security (Desirable)

• Contribute to secure design and configuration across AWS, Azure, or GCP
• Provide guidance on hybrid and multi-cloud security best practices

Qualifications & Experience

• Degree in IT, Networking, or Cybersecurity (or equivalent experience)
• Certifications such as Cisco CCNA/CCNP, Fortinet NSE, or CompTIA Security+ (advantageous)
• Threat & Vulnerability Management
• Penetration Testing / Offensive Security
• SOC / MDR operations
• Third-Party Risk or Compliance (ISO, NIST, GDPR)

Additional Information

• Must have the right to live and work in the UK
• Full UK driving licence and access to transport
• Willingness to travel to client sites across the UK as needed
• Employment subject to DBS and national security vetting

Interested?

You’re welcome to apply directly here, or get in touch with us via email or LinkedIn if you’d like to discuss the role in more detail.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Information Technology

Industries

• Computer and Network Security and IT Services and IT Consulting